Business Development Representative

Sylvester's Dock & Door Service; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Company laptop and phone

Gas and expense cards

Full benefits package

Job summary

Sylvester's Dock & Door Service is seeking an experienced Outside Sales Representative to expand their end-user business in Richmond, VA. This field-based sales position focuses on selling commercial door, dock equipment solutions, and generating new customer opportunities.

The ideal candidate should possess strong B2B sales capabilities, be self-motivated, and willing to learn about the door and dock industry. The role offers a competitive base salary with uncapped commission, a company vehicle, and full benefits.

Qualifications

• Experience in outside sales or territory sales, preferably in related trades.
• Proven ability to manage full sales cycle from prospecting to closing.
• Willingness to learn about the door and dock industry.

Responsibilities

• Prospect new end-user accounts across the Richmond metro area.
• Drive to customer sites for needs assessment and relationship building.
• Manage the full sales cycle, from outreach to closing deals.

Skills

Outside sales experience

B2B sales skills

Ability to prospect and close deals

Comfortable with face-to-face selling

Relationship building skills

Tools

CRM (Salesforce, HubSpot)

Company vehicle

Job description

About the Role

We are hiring an experienced Outside Sales Representative / Territory Sales Manager to own and grow end‑user business in the Richmond, VA market. This is a full‑cycle, field‑based B2B sales role: you will be out in the territory daily, driving to customer sites, generating opportunities, and taking deals from first contact through close.

You'll sell commercial door, industrial door, and dock equipment solutions — including overhead doors, sectional doors, rolling steel doors, high‑speed doors, loading dock equipment, dock levelers, dock seals, and related service and PM (planned maintenance) agreements — to end users across manufacturing, warehousing, distribution, logistics, property management, healthcare, retail, and municipal accounts. You'll be backed by an established service, installation, and operations team.

Key Responsibilities

• Prospect, hunt, and develop new end‑user accounts across the Richmond metro and surrounding Central Virginia region
• Drive to customer sites, perform walk‑throughs, and uncover needs across doors, docks, and facility access equipment
• Proactively cold call, door‑knock, and network rather than waiting on inbound leads
• Manage the full sales cycle:
  • Outreach, discovery, and relationship building
  • On‑site needs assessment, site surveys, and solution scoping
  • Preparing quotes, proposals, and bids
  • Closing the deal and handing off cleanly to operations
• Grow territory revenue by expanding share of wallet with existing accounts and winning new logos in target verticals
• Build and maintain a planned maintenance (PM) and service agreement base alongside project/capital sales
• Partner with technicians, service coordinators, project managers, and leadership to ensure accurate scoping and smooth execution
• Maintain accurate pipeline, activity, and forecast data in CRM (Salesforce, HubSpot, or equivalent) and internal tools
• Represent the company professionally in the field and at industry events, trade associations, and customer facilities

We're flexible on path — strength in outside sales or the door/dock industry is the starting point; both is ideal.

Preferred backgrounds include:

• Outside sales / territory sales / B2B field sales experience in construction, building products, building materials, roofing, HVAC, electrical, plumbing, material handling, industrial supply, MRO, or a related trade — open to learning the door industry
• Door industry, dock equipment, overhead door, garage door, or related trade experience (technician, installer, service manager, operations) ready to step into a sales role
• Proven ability to hunt new business, build relationships from scratch, run your own territory, and close
• Comfortable with face‑to‑face selling, on‑site discovery, and consultative conversations with facility managers, maintenance directors, plant managers, GCs, and property managers
• Competitive base salary plus uncapped commission (DOE)
• Company vehicle
• Company laptop and phone
• Gas card and RAM fuel/expense cards
• Full benefits package
• Established brand, operational backing, and a real territory to build long‑term

What We’re Looking For

• Self‑starter and hunter who lives in the field and builds a book of business
• Strong closer who owns the cycle from prospecting through signed PO
• Coachable on product — willing to learn commercial doors, industrial doors, and loading dock equipment if coming from outside the industry
• Long‑term builder, not a transactional rep