Inside Sales Representative/Counter Sales Associate

A-OX Welding Supply Co. Inc.; United States; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Opportunities for advancement

Job summary

A-OX Welding Supply Co. Inc. is seeking a reliable Inside Sales Representative to assist customers and manage orders. The role involves greeting customers, generating quotes, maintaining knowledge of products, and supporting inventory management. Candidates should have prior sales or customer service experience and strong communication skills. A team-focused work environment, competitive pay, and benefits including health insurance and paid time off are offered, encouraging advancement within the company.

Qualifications

• Previous experience in inside sales, counter sales, or customer service.
• Comfortable using point-of-sale systems and basic computer software.
• Dependable and motivated, able to work independently and as a team.

Responsibilities

• Greet and assist customers in person and over the phone.
• Generate quotes, process sales orders, invoices, and returns.
• Support inventory management including receiving, stocking, and cycle counting.
• Build and maintain positive relationships with customers.

Skills

Communication skills

Organizational skills

Problem-solving skills

Tools

Point-of-sale systems

Microsoft Office

Job description

About the Position

AOX Welding Supply is seeking a reliable, customer-oriented Inside Sales Representative / Counter Sales Associate to join our team. In this role, you’ll serve as the face of our company — assisting customers at the counter, managing orders, and keeping our inventory organized. If you have a strong work ethic, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you.

Responsibilities

• Greet and assist customers in person and over the phone with product information, pricing, and order support

• Generate quotes, process sales orders, invoices, and returns accurately and efficiently

• Maintain in-depth knowledge of products, inventory levels, and current promotions

• Support inventory management, including receiving, stocking, and cycle counting

• Coordinate special orders and work closely with vendors and the outside sales team

• Ensure timely fulfillment of customer orders and smooth communication across departments

• Keep the sales counter and store area organized, safe, and presentable at all times

• Build and maintain positive relationships with customers through excellent service

Qualifications

• Previous experience in inside sales, counter sales, or customer service (industrial or welding supply experience a plus)

• Strong communication, organizational, and problem‑solving skills

• Comfortable using point-of-sale systems and basic computer software (Microsoft Office, etc.)

• Ability to lift up to 50 lbs. and assist with stocking and material handling

• Dependable, motivated, and able to work effectively both independently and as part of a team

Preferred Experience

• Familiarity with welding supplies, industrial gases, or related products

• Knowledge of inventory management, purchasing, or warehouse operations

What We Offer

• Competitive pay based on experience

• Health, dental, and vision insurance options

• Paid time off and holidays

• Opportunities for advancement within a growing company

• Supportive, team‑focused work environment