Inside Sales Representative Bensalem, PA

Kaizen Lab Inc.; Pennsylvania; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Inside Sales Representative to enhance customer relations and drive sales in a growing market. This role involves providing exceptional service to clients, managing sales goals, and ensuring timely delivery of products. The ideal candidate will thrive in a fast-paced environment, showcasing their sales expertise and strong communication skills. Join a dynamic team dedicated to excellence and customer satisfaction, where your contributions will directly impact the company's success. If you are passionate about sales and customer service, this opportunity is perfect for you.

Benefits

401k with Company Match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short- and Long-Term Disability Insurance

Paid Time Off

Paid Holidays

Sales-specific Training and Development

Qualifications

• 2+ years of sales experience with a strong focus on customer service.
• Proficiency in Microsoft Office, especially Word, Excel, and Outlook.

Responsibilities

• Increase sales and support current customer base effectively.
• Meet sales goals and respond to quotes promptly.
• Coordinate with production and quality departments for timely deliveries.

Skills

Customer Service

Sales Experience

Communication Skills

Problem-Solving Skills

Time Management

Multi-tasking

Marketing Experience

Organizational Skills

Self-Motivated

Integrity

Education

High School Diploma

Bachelor's Degree in Business or Related Area

Tools

Microsoft Office

Job description

Job Opening: Inside Sales Representative

Company: Rolled Metal Products, Inc.

Location: Northeast location at 450 Winks Lane Suite 500 Bensalem, PA

Job Type: Full-time, Exempt

About Us:

Rolled Metal Products has been supplying our customers, large and small, with stainless, aluminum, and specialty metals strip for more than 30 years. Providing high-quality products, quick response, and reliable delivery has always been the key to our success, and we are dedicated to understanding the needs of our customers.

As we experience a time of record growth, we are looking for a professional, experienced Inside Sales Representative to join our team. The Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. Our ideal candidate is an ambitious, personable individual who understands the value of exceptional customer service and driving business goals.

Visit our website at rolledmetalproducts.com for more information about our products and services.

Day-to-day Tasks and Responsibilities include (but are not limited to):

• Increase sales and provide support for current customer base as assigned.
• Meet daily, weekly, and monthly sales goals set by General Manager, i.e., dollars booked and calls per day.
• Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.
• Coordinate with Production Department or mill suppliers to ensure orders are delivered timely and formally, advising customers of any delivery status changes.
• Arrange for any outside processing required for an order.
• Monitor inventory levels for accounts as assigned.
• Coordinate with Quality Dept. in providing technical assistance and solutions for customer returns.
• Formulate analysis of sales data to assist in establishing specific account pricing.
• Perform follow up on all quotations in a timely manner.
• Contribute to a positive work environment based on teamwork and continuous improvement.
• Communicate effectively with other Inside Sales Representatives, Outside Sales, and management.
• Provide General Manager or Commercial Manager with reports as assigned.
• Adhere to all RMP's handbook policies, procedures, and business codes of ethics.

Required Qualifications for this Position:

• High school diploma or equivalent.
• Two or more years of sales experience.
• Microsoft Office proficiency, including Word, Excel, and Outlook.
• Excellent written and oral communication skills.
• Excellent organizational, problem-solving skills, and time management skills.
• Marketing experience, ensuring ability to recognize opportunities.
• Ability to effectively multi-task.
• Operate with high integrity, maintaining positive relations with customers/suppliers.
• Strong work ethic; self-motivated.
• Creative, forward thinker.

Preferred Qualifications for this Position:

• Bachelor's degree in business, Sales, Marketing, or related area.
• Four or more years of experience in sales and marketing in metals distribution.

Our compensation package includes competitive pay, automobile allowance, and valuable benefits, such as:

• 401k with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Time Off
• Paid Holidays
• Sales-specific training and development