Inside Sales Representative

Roof It Forward; Woodstock (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision & Dental Insurance

401k match

Bonuses for appointment goals

Generous vacation

Job summary

Roof It Forward is seeking a highly motivated Inside Sales Representative to convert marketing leads into booked appointments for our Outside Sales Reps. This in-office role requires fast, friendly phone and email interactions to drive customer engagement and schedule quality appointments.

You will manage inbound calls, follow up on leads from Google and ads, and maintain CRM data. The position offers competitive pay, comprehensive benefits, and a collaborative, growth-oriented culture.

Qualifications

• Experience in generating and converting leads.
• Strong communication via phone, email, and text.
• Detail-oriented CRM updates and lead tracking.
• Motivated to proactively hunt and convert leads into appointments.
• Comfortable in-office, fast-paced environment all day.

Responsibilities

• Answer inbound calls with professionalism and focus on customer needs.
• Proactively pursue and follow up on leads from Google, aggregators, and ads.
• Set high-quality appointments for OutsideSalesReps.
• Maintain accurate lead and customer data in the CRM.
• Build the pipeline by nurturing prospects to bookings.
• Track calls, leads, and appointments to support goals.

Skills

Lead generation

Customer service

Appointment setting

Phone communication

Speed-to-lead

Organizational skills

Tools

Salesforce

Job description

About Roof It Forward

Roof It Forward is a leading roofing company built on a high-energy, driven team committed to uncompromising quality and massive community impact. We have proudly donated over $750,000 to children with cancer. Backed by an A+ BBB rating, the Owens Corning 2022 MVP Southeast Region award, and the Angi Super Service Award (2013-2024), our trustedreputation is supported by over 2,200+ Google Reviews. We are looking for a proactive professional to drive our marketing efforts and rapidly grow our customer base!

Role Overview

We're seeking a highly motivated Inside Sales Representative who doesn't just wait for the phone to ring, we need a tenacious "hunter" to actively manage and convert leads from Google, aggregators, and targeted marketing campaigns (like geo-fenced ads) into booked appointments. You will answer phones and follow up on leads with speed, enthusiasm, and a persistent drive to win. This is a dynamic, in-office role where you will be on the computer and phone all day, skillfully turning marketing leads into booked appointments for our OutsideSalesReps. If you are a hungry, organized professional who loves engaging customers and thrives in a fun, collaborative environment, this is the perfect role for you.

Key Responsibilities

• Own the Frontline:Answer inbound calls with exceptional professionalism, immediately focusing on the customer's needs.
  
• Proactive Pursuit:Actively pursue and follow up on leads from Google, aggregators, and ads via warm calls, emails, and texts, making speed-to-lead your top priority.
  
• Drive the Schedule:Set high-quality appointments for OutsideSalesReps to maximize conversions from our marketing campaigns.
  
• Manage the Data:Maintain accurate and disciplined updates for lead and customer data in our CRM (Salesforce experience a plus).
  
• Build the Pipeline:Proactively nurture prospects to build trust and successfully drive appointment bookings.
  
• Track to Win:Keep impeccable records of calls, leads, and appointments to support our marketing and sales goals.
  

What We Offer

• Competitive Pay:W2 position featuring a solid hourly wage plus rewarding bonuses for hitting appointment goals
  
• Top-Tier Benefits:Health insurance, Vision and Dental Insurance, and company-matched 401k
  
• Meaningful Mission:Join our active Roof It Forward initiative to directly support children fighting cancer.
  
• Expert Training:Utilize industry-leading tools and systems designed to help you succeed.
  
• Great Culture:Work in a high-energy, collaborative environment and enjoy regular team outings.
  
• Time Off:Generous vacation time to help you recharge.
  

Requirements

• Experience in lead generation, customer service, or appointment setting (marketing or call center experience is a big plus).
  
• Strong, persuasive communication skills across phone, email, and text to effectively engage and capture leads.
  
• Highly organized and detail-oriented to ensure accurate CRM updates and lead tracking.
  
• Deeply motivated to proactively hunt down leads and convert them into appointments, with a strong focus on speed-to-lead.
  
• Comfortable working in-office, managing calls and computer tasks in a fast-paced setting all day
  
• Eager to learn and master new marketing tools and processes
  
• A collaborative team player with a self-driven attitude to consistently reach and exceed appointment goals.
  

Why Join Us?

• Trusted Brand:Leverage our 2,200+ Google Reviews, A+ BBB rating, and elite Owens Corning Platinum Preferred status to win over prospects.
  
• Impactful Role:Drive customer acquisition through marketing leads while supporting a life-changing community mission.
  
• Growth Opportunity:Be a key player in our rapidly expanding market presence.
  

Learn more at roofitforward.com or find us on Facebook.

"Together, we can Roof It Forward!"