Inside Sales Representative

Cook's Direct; Woodridge (IL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and AD&D insurance

Long-term disability

401(k) with company match

Paid time off and holidays

Job summary

Cook’s Direct, Inc. is a leading distributor of commercial kitchen equipment and supplies for large-volume foodservice operations. We are seeking an Inside Sales Representative to join our growing team in Illinois.

You will engage with customers, build relationships, and close deals using a consultative approach. The ideal candidate has proven inside sales experience, strong communication and negotiation skills, and proficiency with CRM tools like Salesforce or HubSpot.

Qualifications

• Proven experience in inside sales or related customer-facing roles.
• Proficient in CRM systems (Salesforce, HubSpot).
• Strong communication and negotiation abilities.
• Experience with MS Office Suite (Outlook, Excel, Word, PowerPoint).
• Experience in the food service equipment and supplies industry.

Responsibilities

• Make a minimum of 30 outbound calls per day to existing and prospective customers.
• Build lasting relationships to drive loyalty and revenue growth.
• Use a consultative approach to understand client needs and propose solutions.
• Meet or exceed sales and gross profit targets in your territory.
• Collaborate with internal teams, vendors, and manufacturers to deliver solutions.
• Maintain accurate CRM records of interactions, sales activities, and pipeline updates.
• Draft tailored sales proposals and quotes to accelerate the sales cycle.
• Attend vendor trainings and industry events as needed.
• Support professional development and learning.

Skills

Inside sales

Communication

Negotiation

CRM experience

MS Office

Tools

Salesforce

HubSpot

Job description

Cook’s Direct, Inc. is a leading distributor of commercial kitchen equipment and supplies for large-volume foodservice operations. We are a trusted partner to foodservice professionals across industries, offering expert guidance, innovative solutions, and quality products. Our mission is to empower our clients with the tools they need to succeed while providing unmatched customer service and industry expertise.

We are seeking an Inside Sales Representative to join our growing team. The ideal candidate thrives in a dynamic environment, is passionate about sales and customer service, and seeks continuous professional growth in the food service industry.

Responsibilities

• Engage in a minimum of 30 outbound calls per day to existing and prospective customers within your assigned territory.
• Build and nurture lasting customer relationships that drive loyalty, satisfaction, and revenue growth.
• Leverage a consultative sales approach to understand client needs, recommend solutions, and close deals.
• Achieve and exceed sales and gross profit targets by maximizing opportunities within your territory.
• Collaborate with internal teams, vendors, and manufacturers to deliver customer-centric solutions.
• Act as a strategic partner by staying informed about industry trends, competitive products, and emerging customer needs.
• Manage inquiries related to product specifications, pricing, availability, and service-related issues with professionalism and urgency.
• Maintain accurate records of customer interactions, sales activities, and pipeline updates using the CRM system daily.
• Draft tailored sales proposals and quotes to accelerate the sales cycle.
• Attend sales meetings, vendor training, trade shows, and industry events (may include evenings/weekends) to enhance product knowledge and sales acumen.
• Demonstrate a commitment to professional development and continuous learning.
• Perform other duties and special projects as assigned.

Qualifications

• Proven experience in inside sales, telesales, or a related customer-facing role.
• Excellent verbal and written communication skills with a confident and persuasive approach.
• Strong negotiation and closing abilities.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Ability to prioritize and manage multiple tasks effectively in a fast-paced environment.
• Demonstrated work ethic and ability to thrive in a team-oriented culture
• Experience in the food service equipment and supplies industry.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot).
• Competitive base salary plus commission and bonus opportunities.
• Medical, dental, and vision insurance
• Life and AD&D insurance
• Long-term disability coverage
• 401(k) with company match
• Paid time off and holidays
• Supportive and collaborative team environment with room for career advancement.

Equal Opportunity Statement

Cook’s Direct, Inc. is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.