Inside Sales Representative

Express Services; Washington (District of Columbia); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Performance-based incentives

Health, dental, and vision insurance

Employer-matched 401K

Family owned and operated business

Job summary

Express Employment Professionals – North Seattle, WA is seeking an Inside Sales Representative to work in Seattle (Ballard area). The role involves handling calls and emails, supporting quotes and orders, and maintaining accuracy in the POS system.

Strong communication and teamwork are essential in a busy, family‑owned business. Pay ranges from $27 to $35 per hour with business hours Monday–Friday and performance-based incentives.

Qualifications

• Prior experience in inside sales, customer service, or retail sales is preferred.
• Experience selling industrial products is helpful but not required.
• Strong verbal and written communication skills and interaction with customers and teammates.
• Team-oriented collaboration and accuracy in tasks.

Responsibilities

• Answer incoming phone calls and emails promptly and professionally.
• Respond to inquiries on products, pricing, availability, and orders.
• Support the Outside Sales team with quotes and orders.
• Enter quotes and orders accurately into the POS system.
• Review open or stale orders and follow up on quotes.
• Assist other departments, including quoting, pulling or creating orders, or credits.

Skills

Inside sales experience

Communication skills

Teamwork

POS systems

MS Office

Attention to detail

Tools

POS systems

Microsoft Office

Job description

Job Description

Position: Inside Sales Representative

Location: Seattle (Ballard)

Schedule: Monday to Friday, business hours

Pay: $27/hr. - $35/hr.

Essential Duties and Responsibilities

• Answer incoming phone calls and emails in a timely and professional manner.
• Respond to customer inquiries related to products, pricing, availability, and order details.
• Support the Outside Sales team with the preparation and processing of quotes and customer orders.
• Enter quotes and orders accurately into the POS system.
• Regularly review open or inactive (“stale”) orders and follow up on outstanding quotes.
• Assist other departments as needed, including quoting, pulling orders, creating additional orders, or issuing credits.
• Complete additional duties as assigned by management.

Qualifications

• Prior experience in inside sales, customer service, or retail sales is preferred.
• Experience selling industrial products is helpful but not required.
• Strong verbal and written communication skills with the ability to interact effectively with customers and teammates.
• Ability to collaborate and work well in a team-oriented environment.
• Comfortable using POS systems and Microsoft operating systems and Office applications.
• Strong organizational skills with a high level of accuracy and attention to detail.

Benefits

• Performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Employer-matched 401K plan.
• Family owned and operated business work environment.

Equal Opportunity & Inclusion

Express Employment Professionals – North Seattle, WA is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate on the basis of race, color, religion, sex, national origin, caste, age, disability, marital status, sexual orientation, gender identity or expression, military or veteran status, or other protected characteristics under applicable law.

Reasonable Accommodation

If you require a reasonable accommodation during the application or hiring process, please contact or .

Application Process

Applications will be reviewed on a rolling basis with interviews starting immediately.

The position will remain open until it is filled.