Inside Sales Representative

Delta Automation, LLC; Virginia (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

Delta Automation, LLC is seeking a motivated sales and customer service professional to join our warehouse and office team in Minnesota. You will handle inquiries, prepare quotes, and help customers with product availability and delivery timelines.

This role emphasizes strong communication, negotiation, and the ability to upsell. You will coordinate with vendors and internal teams to ensure accurate orders, timely shipping, and high customer satisfaction.

Qualifications

• High school diploma or above.
• Proven experience in sales or customer service with a minimum of one year of experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and attention to detail.
• Strong negotiation and problem-solving abilities.
• Demonstrated ability to meet or exceed sales targets.

Responsibilities

• Answers incoming phone calls from potential customers.
• Replies to email quotes from potential customers.
• Prepare quotes for customers.
• Communicates lead times on products.
• Communicates payment procedures to customers.
• Provides customers with expected delivery dates.
• Sources and searches for parts with our vendors.
• Process customer orders via credit card and/or PO’s.
• Purchases products from vendors when the quote is approved.
• Creates POs for purchased products.
• Provides information to vendors for shipments.
• Follow up with current customers to ensure client satisfaction.
• Identify opportunities to upsell or cross-sell products.
• Act as a liaison between clients and internal teams to resolve issues or concerns.
• Other duties as assigned.

Skills

Customer service

Sales

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Negotiation

Problem solving

Meet sales targets

Education

High School Diploma or equivalent

Proven experience in sales or customer service (1 year+)

Job description

Responsibilities

• Answers incoming phone calls from potential customers


• Replies to email quotes from potential customers


• Prepare quotes for customers


• Communicates lead times on products


• Communicates payment procedures to customers


• Provides customers with expected delivery dates


• Sources and searches for parts with our vendors


• Process customer orders via credit card and/or PO’s


• Purchases products from vendors when the quote is approved


• Creates POs for purchased products


• Provides information to vendors for shipments.


• Follow up with current customers to ensure client satisfaction


• Identify opportunities to upsell or cross-sell products


• Act as a liaison between clients and internal teams to resolve issues or concerns


• Other duties as assigned.

Education and Experience

• High school diploma or above


• Proven experience in sales or customers service with a minimum of one year of experience


• Excellent verbal and written communication skills.


• Excellent interpersonal skills and attention to detail.


• Strong negotiation and problem-solving abilities


• Demonstrated ability to meet or exceed sales targets

Additional Details

• Supervisory responsibilities: No


• Work environment: Warehouse and office setting


• Physical demands: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 40 pounds at times.


• Travel required: As needed by business, but less than 10%