Inside Sales Representative

Globaltize; United States; Remote; USD 11,000 - 17,000; Full time

Job summary

Globaltize is seeking an Inside Sales Representative to manage prospective client engagement from initial contact through onboarding in a 100% remote role aligned to EST business hours.

You will conduct structured consultations, execute multi-channel follow-up cadences, and document client interactions in Lawmatics and MS Office to drive consistent pipeline conversion in a fast-paced setting.

Qualifications

• Demonstrated success in sales, prospective client conversion, or account management.
• Exceptional, empathetic communication skills with the ability to handle sensitive client situations professionally and tactfully.

Responsibilities

• Conduct structured consultations with prospective clients to evaluate their legal needs and assess alignment with firm services.
• Execute multi-channel follow-up cadences with prospective clients to address questions, build trust, and facilitate decision-making.
• Guide qualified prospects through the engagement process and ensure all onboarding documentation is completed accurately and efficiently.
• Maintain meticulous records of client interactions, consultation notes, and conversion outcomes in Lawmatics.
• Conduct regular follow-up outreach with former clients to collect actionable feedback and foster long-term relationships.
• Collaborate with internal firm staff to ensure client expectations and operational requirements are effectively communicated and fulfilled.

Skills

Sales experience

Prospect conversion

Communication

Account management

Tools

Lawmatics

MS Office

Job description

• Work Hours: Full-Time (40 hours per week)
• Location: 100% Remote
• Pay: $8.00 - $12.00/hr USD

Overview

Are you an empathetic, high-performing sales professional with a passion for guiding clients through critical decisions and closing meaningful opportunities?

A premier professional legal services firm is seeking a driven Inside Sales Representative to manage prospective client engagement from initial contact through seamless onboarding. Operating within the legal sector, the firm is dedicated to building trusted relationships, delivering high-touch client experiences, and providing tailored solutions to individuals navigating complex legal needs. In this role, you will serve as the primary bridge between prospective clients and the firm, evaluating client requirements, articulating core value propositions, and driving consistent pipeline conversion in a fast-paced environment.

Key Responsibilities

• Conduct structured consultations with prospective clients to evaluate their legal needs and assess alignment with firm services.
• Execute multi-channel follow-up cadences with prospective clients to address questions, build trust, and facilitate decision-making.
• Guide qualified prospects through the engagement process and ensure all onboarding documentation is completed accurately and efficiently.
• Maintain meticulous records of client interactions, consultation notes, and conversion outcomes in Lawmatics.
• Conduct regular follow-up outreach with former clients to collect actionable feedback and foster long-term relationships.
• Collaborate with internal firm staff to ensure client expectations and operational requirements are effectively communicated and fulfilled.

Must-Have Requirements

• Demonstrated success in sales, prospective client conversion, or account management.
• Exceptional, empathetic communication skills with the ability to handle sensitive client situations professionally and tactfully.
• Strong organizational skills and a proven ability to manage a continuous prospective client pipeline.
• High attention to detail in record keeping, client documentation, and multi-step follow-through.
• Proficiency with Lawmatics (or similar CRM systems) and the Microsoft Office Suite on Windows.

Nice-to-Have Requirements

• Previous experience in a law firm or professional legal services setting.
• Strong understanding of legal intake processes and client onboarding workflows.

Why Join Us

You will step into a pivotal, high-impact growth role within a reputable professional services firm where your ability to build trust directly drives company success. Enjoy the flexibility of a 100% remote working environment while maintaining full alignment with EST business hours. We offer a supportive culture, opportunity to sharpen your consultative sales and pipeline management expertise, and a collaborative team dedicated to delivering excellence to every client.