Inside Sales Representative

Greif Vietnam Limited; United States; Hybrid; USD 55,000 - 75,000; Full time

Job summary

Greif is hiring an Inside Sales Representative in the United States to drive revenue for small and mid-sized accounts. The role blends client management (70%) with business development (30%) and requires managing the full sales cycle, including quotes and closing deals.

The ideal candidate has 4–8 years of experience, strong negotiation skills, and a data-driven, cross-functional approach to growth within a hybrid work model.

Qualifications

• Bachelor's degree (or equivalent) required.
• 4–8 years of experience typically required.

Responsibilities

• Owns the full sales cycle for assigned accounts and generates new opportunities.
• Serves as primary point of contact for commercial interactions.
• Prepare quotes, negotiate pricing, and close transactions end-to-end.
• Identify cross-sell and upsell opportunities to expand wallet share.
• Maintain regular customer contact and manage account health.
• Generate and qualify new logo opportunities and manage multi-channel outreach.
• Maintain a healthy sales pipeline in CRM and advance opportunities to next stages.
• Collaborate with Field Sales, Customer Service, Pricing, and Operations.

Skills

Commercial acumen

Pricing & negotiation

Communication

Data analysis

Cross-functional collaboration

Organized cadence

Prospecting & lead qualification

Value-based selling

Education

Bachelor's degree

Tools

CRM

Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

OUR VISION:

To Be the Advantage That Helps Our Customers Win.

OUR PURPOSE:

Creating packaging solutions for life’s essentials.

Job Requisition #:
035344 Inside Sales Representative (Open)

Job Description:

Summary: Supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%). Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities. Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth. Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc.

Key Responsibilities

Customer Management (Small & Mid-Sized Accounts)

• Own and manage a portfolio of small and mid-sized accounts
• Serve as primary point of contact for all commercial interactions
• Manage the full sales cycle from qualification through close
• Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
• Identify and execute cross-sell and upsell opportunities to expand share of wallet
• Maintain regular customer contact cadence and proactively manage account health
• Contribute to account planning and growth strategies
• Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation

• Generate and qualify new logo opportunities aligned to defined target profiles
• Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts
• Research prospects, build target account lists, and execute multi-step prospecting cadences
• Qualify leads based on fit, need, and revenue potential
• Enter and manage opportunities in CRM and advance through early sales stages
• Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline

• Maintain accurate, up-to-date pipeline in CRM
• Manage a balanced pipeline across existing account expansion and new logo opportunities
• Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
• Adhere to pricing, compliance, and governance standards

Cross-Functional Collaboration

• Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
• Share customer insights with Marketing and Product teams to inform campaigns and offerings
• Escalate service or quality issues and ensure resolution
• Performs other duties as assigned.

Education & Experience

• Typically possesses a Bachelor's degree (or equivalent)
• Typically requires 4-8 years of experience.

Knowledge & Skills

• Proficiency with CRM for pipeline, forecasting, and account management.
• Strong commercial acumen with demonstrated pricing and negotiation capability.
• Clear, concise communication (written and verbal) with executive presence.
• Ability to analyze data to generate insights and action plans.
• Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality).
• Organized, disciplined operating cadence; able to manage multiple priorities.
• Prospecting and lead qualification skills with consistent follow-through.
• Value-based selling and objection handling.

At Greif , we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

Benefits Statement:

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.

EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.

For more information read Greif’s Equal Opportunity Policy.