Inside Sales Representative

Greif, Inc.; Northern (KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid time off

Job summary

Greif, Inc. is seeking an Inside Sales Representative to support revenue growth through a hybrid role combining account management and business development.

The role focuses on small to mid-sized accounts while also driving new logo opportunities through multi-channel prospecting. Remote opportunity with local Eastern Time Zone residency required; you will own the full sales cycle, coordinate with pricing, and collaborate with Field Sales, Customer Service, and Marketing to deliver a seamless

Qualifications

• Experience managing small & mid-sized accounts.
• Proven ability to generate and qualify new business opportunities.
• Strong collaboration across sales, marketing, and operations.
• Proficiency with CRM tools and managing multi-channel outreach.

Responsibilities

• Own and manage a portfolio of small and mid-sized accounts.
• Serve as primary point of contact for all commercial interactions.
• Manage the full sales cycle from qualification through close.
• Prepare quotes, negotiate pricing, and close transactions end-to-end.
• Identify cross-sell and upsell opportunities to expand share of wallet.
• Maintain regular customer contact cadence and proactively manage account health.
• Contribute to account planning and growth strategies.
• Ensure smooth transition to Customer Service for order execution and fulfillment.
• Generate and qualify new logo opportunities through multi-channel outreach.
• Enter and manage opportunities in CRM and advance through early sales stages.
• Escalate high-value opportunities to Field Sales where appropriate.
• Maintain a balanced pipeline across existing accounts and new logos.

Skills

Account management

Lead generation

Sales cycle management

CRM platforms

Tools

CRM platforms

Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: To Be the Advantage That Helps Our Customers Win. OUR PURPOSE: Creating packaging solutions for life’s essentials. Job Requisition #: 035230 Inside Sales Representative (Open) Job Description: The Inside Sales Representative supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%). Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities. Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth. Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc. Local Presence Matters Although this is a remote opportunity, candidates must reside in an Eastern Time Zone state to effectively manage customer relationships.

Key Responsibilities:

Customer Management (Small & Mid-Sized Accounts)

• Own and manage a portfolio of small and mid-sized accounts
• Serve as primary point of contact for all commercial interactions
• Manage the full sales cycle from qualification through close
• Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
• Identify and execute cross-sell and upsell opportunities to expand share of wallet
• Maintain regular customer contact cadence and proactively manage account health
• Contribute to account planning and growth strategies
• Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation

• Generate and qualify new logo opportunities aligned to defined target profiles
• Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts
• Research prospects, build target account lists, and execute multi-step prospecting cadences
• Qualify leads based on fit, need, and revenue potential
• Enter and manage opportunities in CRM and advance through early sales stages
• Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline

• Maintain accurate, up-to-date pipeline in CRM
• Manage a balanced pipeline across existing account expansion and new logo opportunities
• Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
• Adhere to pricing, compliance, and governance standards

Cross-Functional Collaboration

• Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
• Share customer insights with Marketing and Product teams to inform campaigns and offerings
• Escalate service or quality issues and ensure resolution

• Performs other duties as assigned.

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.

We offer a competitive salary, excellent benefits and opportunity for growth.

EEO Statement: https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy.

Founded in 1877, Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life’s essentials – and creates lasting value for its colleagues, customers, and other stakeholders.