Inside Sales Representative

Quanex; Trumann (AR); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Bonus Potential

Medical, Dental & Vision Plans

Paid Time Off, Training & Holidays

401K Match w/ 2-year Vesting Period

Employee Stock Purchase Plan

Relocation Bonus

Tuition Assistance

Wellness/Fitness Resources

Training & Professional Development

Charitable Contribution Match Program

Job summary

Quanex is seeking an Inside Sales Representative to join our team located in New Haven, Connecticut or Trumann, Arkansas. The role processes inquiries and orders for architectural products, supporting Sales Representatives and customers with technical information and quotations.

The position offers competitive pay with bonus potential and a comprehensive benefits package, including medical, dental, vision, 401(k) match, and relocation assistance.

Qualifications

• Two years of prior Inside Sales experience preferred.
• Ability to understand and interpret technical information.
• Energetic, self-motivated and able to work under pressure with minimal supervision.
• Excellent verbal and written communication skills.

Responsibilities

• Answer inquiries for quotations via phone or e‑mail with detailed technical information.
• Establish pricing and information from manuals or other departments.
• Enter quotation information into systems and provide quotes to customers.
• Interface with architects/specifiers to define project requirements.
• Take and edit orders, ensuring accuracy and completeness.
• Handle order status, changes, and expedites with appropriate research.
• Provide drawings requests for submittal and maintain records.
• Act as back-up for other Sales Reps and order-entry tasks.

Skills

Inside Sales

Communication skills

Technical understanding

Customer service

Job description

Quanex is looking for an Inside Sales Representative to join our team located in New Haven, Connecticut or Trumann, Arkansas.

The Inside Sales Representative performs diversified duties to process architectural products inquiries and orders from customers, received from Sales Representatives and Customers for all types of architectural products and provide information to Sales Representatives / Customers regarding orders already in-house.

We Offer You!

• Competitive Salary
• Excellent Bonus Potential
• Medical, Dental & Vision Plans
• Paid Time Off, Training & Holidays
• Charitable Contribution Match Program
• Tuition Assistance
• Wellness/Fitness Resources
• Training & Professional Development
• 401K Match w/ 2-year Vesting Period
• Employee Stock Purchase Plan
• Relocation Bonus
• Dynamic Culture & People - just to name a few!

What's attractive about the Inside Sales Rep position?

• Interaction with internal and external teams
• Ability to influence sales orders and customer satisfaction
• Collaborative and Team-Oriented environment

What Success Looks Like

• Answer inquiries for quotations, via phone or e-mail, providing detailed technical information and conferring with the customer to emphasize the advantages of BILCO products.
• Establish pricing and other relevant information from technical manuals or contact with other departments as necessary.
• Check all quotes for duplicate project or customer and note accordingly.
• Enter quotation information into system, and provide quotation to customer via phone, or e-mail.
• Interface with specifier (architect or specifying engineer) to define specific project requirements, influencing the preparation of specs or matching our products with existing specs.
• Take and edit orders for architectural products. Edit orders, and inquiries converted to orders, as assigned. Ensure that all information is correct, accurate, and complete.
• Contact customer regarding missing information, model changes, terms of sale, pricing, etc. Forward order to CSR- Order Entry, for entry of these orders.
• Handle all types of questions from customers regarding order adjustments, cancellations and customer changes.
• Address customer requests for order status or expedites, doing appropriate research as necessary.
• Prepare requests for drawings for submittal to customers. Maintain reference files and other records necessary for customer service duties.
• Act as back-up for other Sales Reps, for the Inside Sales/Customer Service duties of the Administrative Assistant, and for order entry as requested.

Your Credentials

• Construction industry experience a plus
• Two years of prior Inside Sales experience preferred.
• Highly driven, self-motivated, and able to work under pressure with minimal supervision.
• Energetic and friendly with excellent verbal and written communication skills.
• Ability to understand and interpret technical information.
• Ability to interact effectively with customers of all kinds

The rate for this position is $22/hour - 26/hour with bonus potential.

About Quanex, A Part Of Something Bigger

Quanex (NYSE: NX) is a global, publicly traded manufacturing company primarily serving OEMs in the fenestration, cabinetry, solar, refrigeration and outdoor products markets. We are A Part of Something Bigger by improving the performance and aesthetics of end products through continuous innovation, helping customers achieve greater production efficiencies, dedication to giving back to communities where we operate, producing shareholder value and helping our employees learn, grow, and thrive. Learn more at Quanex.com.