Inside Sales Representative

Beacon Roofing Supply, Inc; Topeka (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Paid training and certifications

Employee assistance program (EAP)

Job summary

Beacon Roofing Supply, Inc. in Topeka, Kansas, is looking for a dedicated customer service representative who will engage with customers for inquiries, orders, and support. You will be responsible for processing requests and coordinating with sales and operations teams.

The ideal candidate will have previous customer service experience, preferably in construction or building materials. This role offers competitive benefits including medical insurance, paid time off, and a robust employee assistance program.

Qualifications

• Previous front-line customer service and sales experience required.
• Industry experience with construction or building materials a plus.
• Ability to communicate effectively with customers and team members.

Responsibilities

• Receive and process customer requests for orders and information.
• Plan and implement telemarketing objectives.
• Coordinate delivery and pick up of orders.

Skills

Customer service experience

Sales skills

Spanish bilingual proficiency

Communication skills

Willingness to learn

Job description

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

What you'll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teamsProvide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you'll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.