Inside Sales Representative

WEBSTER INDUSTRIES I; Tiffin (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

Webster Industries I is seeking an Inside Sales Representative in Ohio to provide front‑line sales and customer service support. You will translate requests, prepare quotes, and enter orders while coordinating with internal teams to meet customer needs.

The role emphasizes strong communication, organization, and attention to detail in a fast‑paced environment, reporting to the Inside Sales Manager. A high school diploma or GED is required; college degree is a plus.

Qualifications

• High school diploma or GED required.
• Previous sales or customer service experience.
• College degree preferred but not required.

Responsibilities

• Translate, quote and enter sales orders.
• Coordinate with other departments to satisfy customer needs.
• Maintain customer relationships and perform follow-up on quotes.

Skills

Sales experience

Customer service

Communication skills

Team collaboration

Education

High school diploma or GED

College degree (preferred)

Job description

Inside Sales Representative

Salary Range: $40,000.00 To $50,000.00 Annually

Classification: Non‑Exempt

Reports to: Inside Sales Manager

Summary / Objective

The Inside Sales Representative position is responsible for providing customer service assistance to customers. This position reports to the Inside Sales Manager.

Essential Functions

• Translation, quote and sales order entry
• Working with other departments to satisfy customers’ needs
• Training on product knowledge and markets
• Customer research and field sales coordination
• Quotation follow up and customer relationship development
• Collaboration with supply chain partners
• Customer/Client Focus
• Computer Skills
• Strong Communication Skills – Written and Spoken
• Positive Attitude
• Willingness to Learn
• Ability to work in team‑based selling structure
• Highly organized and attentive to detail with ability to Prioritize & Multi‑task
• Ability to handle a fast‑paced environment
• Calm, Professional, Courteous and Motivated
• Competitiveness
• Excellent Math skills

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full‑time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m. However, the position may require flexibility in work hours.

Travel

No travel is expected for this position.

Required Education and Experience

• High school diploma or GED.
• Previous Sales, Customer Service or related experience.

Preferred Education and Experience

• College Degree.

Additional Eligibility Qualifications

None.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.