Inside Sales Representative

Sunsrce; Tempe (AZ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Vacation

Sick leave

Holiday pay

Floating holiday

Life insurance

Tuition reimbursement

401(k) with company match

Career advancement opportunities

Job summary

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems and related products. Based in Tempe, AZ, we are seeking an Inside Sales Representative to deliver exceptional customer service, quote bids, and convert inquiries into orders.

You will support outside sales, maintain product knowledge, and keep databases updated while growing with a company committed to career advancement and internal growth.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns with empathy, and moves the customer toward commitment.
• Excellent people skills. Interacts effectively and works productively with a wide range of people.
• Organized and detail‑oriented.
• Fast learner with the ability to grasp new concepts.
• Persuasive, amiable, self‑motivated, and goal oriented.
• Excellent written and oral communication skills.
• MS Office savvy (Word, Excel).
• Must be able to type 40 WPM.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow‑up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers
• Writes bids and quotations when appropriate and performs follow‑up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with outside sales to ensure excellent account management and customer service for new and existing customers
• Supports outside sales in implementing sales and marketing plan
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required
• Updates and maintains database

Skills

Sales experience

Customer service

Communication skills

Organizational skills

Typing 40 WPM

MS Office (Word, Excel)

Tools

ACS system

Job description

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro‑electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company’s growth.

Inside Sales Representative

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow‑up procedures
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers
• Writes bids and quotations when appropriate and performs follow‑up procedures
• Documents all customer contact and sales activities in the ACS system
• Communicates with outside sales to ensure excellent account management and customer service for new and existing customers
• Supports outside sales in implementing sales and marketing plan
• Keeps current on Ryan Herco Flow Solutions products
• Attends product and sales training meetings as required
• Updates and maintains database

Requirements

• 2+ years of proven sales and/or customer service experience
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment
• Excellent people skills. Interacts effectively and works productively with a wide range of people
• Organized and detail‑oriented
• Fast learner with the ability to grasp new concepts
• Persuasive, amiable, self‑motivated, and goal oriented
• Excellent written and oral communication skills
• MS Office (i.e. Word, Excel) savvy
• Must be able to type 40 WPM

We are an Equal Employment Opportunity Employer M/F/V/D. We participate in E‑Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy #rhfsassc