CO - Inside Sales Representative - Industrial Distribution - Denver, CO

Ryan Herco Flow Solutions; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Job summary

Ryan Herco Flow Solutions in Denver, Colorado is seeking a dedicated customer service representative to provide excellent support by answering calls, solving problems, and maximizing sales opportunities. Ideal candidates will possess over 2 years of experience in customer service or sales with strong communication skills and an ability to type 40 WPM. The company offers competitive pay along with a comprehensive benefits package, including health insurance, tuition reimbursement, and opportunities for career advancement.

Qualifications

• 2+ years of proven sales and/or customer service experience.
• Excellent written and oral communication skills.
• Persuasive, amiable, self-motivated, and goal-oriented.

Responsibilities

• Provide excellent customer service by answering incoming customer calls.
• Maximize customer contact on the phone by turning product inquiries into orders.
• Document all customer contact and sales activities in the ACS system.

Skills

Sales experience

Customer service skills

Excellent people skills

Organized and detail-oriented

Ability to type 40 WPM

Tools

MS Office

Job description

About Ryan Herco Flow Solutions

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro‑electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com

Benefits

Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with company match. Our greatest benefit is the opportunity for career advancement – we promote from within and value employees who contribute to our company’s growth.

Responsibilities

• Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures.
• Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.
• Writes bids and quotations when appropriate and performs follow-up procedures.
• Documents all customer contact and sales activities in the ACS system.
• Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers.
• Supports Outside Sales in implementing sales and marketing plan.
• Keeps current on Ryan Herco Flow Solutions products.
• Attends product and sales training meetings as required.
• Updates and maintains database.

Requirements

• 2+ years of proven sales and/or customer service experience.
• Addresses customer concerns, demonstrates empathy, and consistently moves the customer toward commitment.
• Excellent people skills; interacts effectively and works productively with a wide range of people.
• Organized and detail‑oriented.
• Fast learner with the ability to grasp new concepts.
• Persuasive, amiable, self‑motivated, and goal‑oriented.
• Excellent written and oral communication skills.
• MS Office (i.e., Word, Excel) savvy.
• Must be able to type 40 WPM.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E‑Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.