Inside Sales Representative

QXO; Tampa (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k match

Health insurance

Dental insurance

Vision insurance

PTO

Company holidays

Parental leave

Paid training

Certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO is seeking a customer-focused professional to handle price quotes, orders, inquiries, and billing issues while supporting the Outside Sales team. The role involves coordinating deliveries with operations and executing telemarketing objectives to drive prospecting and growth.

Candidates with front-line sales experience, knowledge of building materials, and strong communication skills will thrive. Bilingual Spanish is a plus, and training will be provided to learn product information and

Qualifications

• Front-line customer service and sales experience required or preferred.
• Experience in construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Ability to communicate clearly and follow up with customers, vendors, team members, and management.
• Willingness to learn product information and company processes.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Communication

Problem solving

Spanish (bilingual)

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company's mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America's largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you'll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.