Inside Sales Representative

QXO; Portage (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Paid time off and company holidays

Paid training and certifications

Legal assistance and identity protection

Pet insurance

Employee assistance program (EAP)

Job summary

A leading building products distributor in Portage, Michigan is seeking a customer service and sales representative to enhance customer interactions and support the sales team. Responsibilities include processing orders, handling inquiries, and coordinating with operations. Ideal candidates have front-line customer service experience, strong communication skills, and a willingness to learn. The company offers competitive benefits including insurance and a 401(k) plan, emphasizing its commitment to diversity and equal opportunity.

Qualifications

• Previous front-line customer service and sales experience required.
• Strong written and verbal communication skills are essential.
• Ability to effectively communicate and follow-up with customers.

Responsibilities

• Receive and process requests for quotes, orders, and returns.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations.

Skills

Customer service experience

Sales skills

Communication skills

Computer proficiency

Bilingual in Spanish

Ability to learn product information

Job description

We’re looking for bold, entrepreneurial talent ready to help build something extraordinary — and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector. We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.

What You'll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What You'll Bring

• Previous front-line customer service and sales experience
• Computer proficient
• Strong written and verbal communication skills
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What You'll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.