Inside Sales Representative

QXO; Seattle (WA); Hybrid; USD 27,000 - 39,000; Full time

Benefits offered by this job

401k with match

Health insurance

Paid time off

Paid holidays

Parental leave

Safety shoe allowance

Training & certifications

Legal assistance

Pet insurance

EAP

Job summary

QXO is a leading distributor and installer of building products serving contractors, builders, homeowners and commercial customers across North America. The Inside Sales Representative provides exceptional customer service while supporting sales growth through product knowledge, quotations, and order management.

You will work with Outside Sales, Operations, Purchasing, Warehouse and Delivery teams to ensure accurate, timely processing of orders and a best-in-class customer experience.

Qualifications

• Minimum front-line customer service and sales experience.
• Experience in construction/building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Strong communication and follow-up with customers, vendors, team members, and management.
• Ability to learn and retain large amounts of product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service

Sales experience

Order management

Product knowledge

Bilingual Spanish

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

The Inside Sales Representative is responsible for providing exceptional customer service while supporting sales growth through product knowledge, quotations, order management, and customer relationship development. This role serves as a primary point of contact for contractors, builders, homeowners, and commercial customers by assisting with product selection, pricing, order processing, and project support. Working closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams, the Inside Sales Representative ensures customer orders are completed accurately and efficiently while delivering an outstanding customer experience.

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you'll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

• Retirement Benefits: 401k eligible with employer match
• Health Insurance: Medical insurance, prescription drug coverage,visionand dental benefits, as well as life and disability insurance.
• Paid Time Off/Paid Sick Leave: Applicants can expect toaccrue15 daysof paid time off during their first year (4.62 hours for every80 hoursworked) and increased accruals after five years of service.
• Paid Holidays: The company recognizes 8 paid holidays and three floating holidays per year.
• Parental Leave
• Annual safety shoe allowance
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

QXO is an Equal Opportunity Employer.We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Tocomply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Please contact [e-mail] if you have any questions related to this job posting.

Salary Range: USD $23.94 - USD $36.00 /Hr.