Inside Sales Representative

Beacon Roofing Supply, Inc; Boston (MA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

401(k) match

Health insurance

PTO & holidays

Parental leave

Training & certifications

Legal assistance

Job summary

QXO is a leading distributor and installer of building products seeking a customer service and sales associate in Boston. You will handle quotes, orders and inquiries, support the Outside Sales team, and ensure timely coordination of deliveries with operations.

The role combines front-line service with prospects for growth in a dynamic market. Applicants should have prior customer service and sales experience, knowledge of building materials is a plus, and Spanish language skills are valued.

Qualifications

• Front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to communicate effectively and follow up with customers and team members
• Willingness to learn and retain product information

Responsibilities

• Receive and process quotes, orders, returns, and billing inquiries
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pickup of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies

Skills

Customer service

Sales experience

Communication

Bilingual (Spanish)

Product knowledge

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you'll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you'll earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range:

USD $22.94 - USD $34.33 /Hr.