Inside Sales Representative

Jobot; Tacoma (WA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

New Office

Hybrid Option

401K with match

Comprehensive benefits

Bonus incentives

Excellent culture

Growth opportunities

Work-life balance

Job summary

Jobot seeks an Inside Sales Rep-Leader for Custom Metalworks in Tacoma, WA, offering a hybrid work arrangement. You’ll guide customers by phone, email, and online inquiries, handling quotes, pricing, and order entry while coordinating with production, engineering, and logistics to ensure timely delivery.

Ideal candidates have strong inside sales experience in construction or metal fabrication, with solid CRM/ERP and Excel skills, and excellent communication abilities to support contractors and

Qualifications

• Strong inside sales experience in industrial/technical environments.
• Excellent customer service and communication skills.

Responsibilities

• Handle inbound/outbound calls, emails, and inquiries.
• Prepare and follow up on quotes, pricing and orders.
• Coordinate with production, engineering and logistics for timely delivery.
• Maintain CRM records and cultivate repeat business.
• Support contractors, distributors, architects, and project managers.

Skills

Inside sales

Customer service

CRM

ERP

Attention to detail

Tools

CRM

ERP

MS Excel

Job description

Job details:

Inside Sales Rep-Leader in Custom Metalworks - Tacoma, WA -Hybrid

This Jobot Job is hosted by: Jamal Elkhateib

Salary: $65,000 - $80,000 per hour

A bit about us:

Join a team that has been redefining metal design and architectural craftsmanship since the 1970s. As an industry leader in precision‑engineered metalwork, we’ve set the benchmark for quality in high‑visibility commercial areas across the country. We partner with designers, engineers, and contractors to deliver high‑quality architectural components used in streetscapes and public infrastructure nationwide. As demand grows, we’re expanding our Inside Sales team with a service-driven professional who thrives on helping customers get exactly what they need—quickly, accurately, and with a great attitude.

Why join us?

• New Office!
• Unmatched work-life balance!
• Hybrid Option
• Comprehensive benefits
• Bonus incentives
• Excellent culture and growth options
• 401K with match

Job Details

What You’ll Do:

As an Inside Sales Representative, you’ll be the voice of our company—supporting customers by phone, email, and online inquiries. Your day‑to‑day will include:

• Answering inbound calls and assisting customers with product information, quotes, order status, and technical guidance
• Providing exceptional customer service with a positive, solutions‑oriented approach
• Preparing and following up on sales quotes, pricing, and order entry
• Working closely with production, engineering, and logistics to ensure timely and accurate delivery
• Supporting contractors, distributors, architects, and project managers with product specifications
• Maintaining CRM records, tracking customer interactions, and nurturing repeat business
• Assisting walk‑in customers (if applicable) and supporting team sales initiatives
• Problem‑solving customer needs with a strong sense of urgency and attention to detail

What We’re Looking For:

• Strong inside sales experience, ideally in:
• Construction
• Building materials
• Manufacturing
• Metal fabrication
• Or similar industrial/technical environments
• Ability to read basic measurements and perform simple math for quotes & material calculations
• Excellent customer service and communication skills—phone, email, and written
• Solid computer skills (CRM, ERP, email, spreadsheets)
• Have a keen eye for detail with strong problem‑solving abilities
• Professional, courteous, and dependable attitude

Bonus Experience:

• Familiarity with architectural metals or commercial products
• Previous work supporting contractors, project managers, or spec-driven sales
• Understanding of order processing, quoting, or technical product support

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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