Inside Sales Representative

generator-supercenter-careers; Rockwall (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Job summary

Generator Supercenter is looking for a results-driven Inside Sales Representative to actively work in our call center in Texas. You will develop new sales opportunities, communicate with customers to understand their needs, and advance the sales process.

This role requires excellent customer service, strong phone etiquette, and the ability to manage high call volumes. Basic proficiency in Excel and Word and a willingness to grow with our rapidly expanding team.

Qualifications

• Experience in outbound sales and call center environments.
• Ability to understand customer needs and identify sales opportunities.
• Proficient in MS Excel and MS Word.

Responsibilities

• Develop new sales opportunities using outbound lists and lead follow-ups.
• Engage with customers to understand needs and identify sales opportunities.
• Maintain proper phone etiquette.
• Answer questions, resolve concerns, and provide information via calls and emails.
• Explain and demonstrate product functions and features.
• Keep the prospect database updated and research new leads.
• Stay informed on product offerings and competitor offers.
• Deliver excellent customer service and manage high call volumes.
• Basic knowledge of Microsoft Excel and Word.
• Work Monday–Friday, with possible Saturday shifts.

Skills

Outbound sales

CRM experience

Customer service

Phone etiquette

Communication skills

Excel

Word

Tools

CRM systems

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching

About Generator Supercenter

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is ... To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.

Job description

Generator Supercenter is looking for a result driven Inside Sales Representative to actively work in our call center.

Main job tasks and responsibilities

• Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.
• Communicating with customers to understand their needs and requirements and identify sales opportunities.
• Proper phone etiquette.
• Answering customers' questions, resolving their concerns, and providing additional information via calls and emails.
• Explaining and demonstrating the functions and features of products and services.
• Maintaining and improving the database of prospects and researching new leads.
• Keeping up to date with product and service information and competitor offers.
• Excellent customer service skills and computer literacy skills. Tend to high volume of calls.
• Basic understanding of Microsoft Excel and Word.
• Monday - Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed.
• Availability for growth.

We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as necessary to meet the ongoing needs of the organization.