Inside Sales Representative

TEK Northeast; Randolph (MA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401k with Company Match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term disability

Short-term disability

Paid Time Off

Paid Holidays

Job summary

TEK Northeast is looking for an Inside Sales Representative to deliver premier customer service from first contact through delivery. You will help grow sales, meet targets, and provide technical support for returns and quotes.

The role requires a high school diploma or equivalent with 2+ years in sales; a Bachelor’s degree is preferred. Expect a collaborative, results-driven environment with opportunities to advance and develop market knowledge.

Qualifications

• High school diploma or equivalent.
• 2+ years of sales experience.

Responsibilities

• Increase sales and provide support for current customer base as assigned.
• Meet daily, weekly and monthly sales goals set by management, e.g. dollars booked and calls per day.
• Promptly respond to RFQs within 24 hours.
• Provide technical assistance and solutions for customer returns.
• Formulate analysis of sales data to aid in pricing decisions.
• Follow up on all quotations in a timely manner.
• Proactively review open orders and inform customers of delivery status changes.
• Contribute to a positive work environment based on teamwork and continuous improvement.
• Communicate effectively with Inside Sales, Outside Sales and management.

Skills

Strong communication skills

Time management

Self-motivation

Independent work

Problem-solving

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. The Inside Sales Representative must also achieve sales and profit goals established by the management team at TEK Northeast. (TEK)

Responsibilities

• Increase sales and provide support for current customer base as assigned
• Meet daily, weekly and monthly sales goals set by management, i.e. dollars booked and calls per day
• Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.
• Provide technical assistance and solutions for customer returns.
• Formulate analysis of sales data to assist in establishing specific account pricing.
• Perform follow up on all quotations in a timely manner.
• Proactively review open orders and advise customers of delivery status changes.
• Contribute to a positive work environment based on teamwork and continuous improvement.
• Communicate effectively with other Inside Sales Representatives, Outside Sales and management.

Minimum Qualifications

• High school diploma or equivalent
• 2+ years of sales experience

Preferred Qualifications

• Bachelor’s degree with an emphasis in business, sales, marketing or related field
• 4+ years of experience in sales and marketing
• Market experience with the ability to recognize opportunities

Core Competencies

• Strong work ethic and self-motivation
• Excellent written and verbal communication skills
• Microsoft Office proficiency, including Word, Excel, and Outlook
• Strong organizational, problem-solving, critical thinking, and time management skills
• Ability to effectively multi-task and work independently on assigned tasks
• Demonstrate creative and forward thinking
• Operate with high integrity, maintaining positive relations with coworkers, customers, and suppliers

Benefits

• 401k with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term disability
• Short-term disability
• Paid Time Off
• Paid Holidays