Inside Sales Representative

One Luxury International; Orlando (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

One Luxury International is a boutique real estate brokerage specializing in homes priced at $1 million and above, serving the Central Florida luxury market. This Inside Sales Agent role supports The Christensen Team and focuses on turning conversations into qualified opportunities, with outbound prospecting and careful handoffs to agents.

The position emphasizes phone-first activity, outbound dialing, and meeting daily targets while maintaining professional client communications and CRM

Qualifications

• Proven experience in cold calling or appointment setting.
• Strong phone presence and resilience to high call volume.
• Excellent communication and listening skills with rapport-building.
• Ability to learn a dialer and CRM quickly.
• On-site in Winter Park, reliable attendance.

Responsibilities

• Generate new opportunities through outbound calling.
• Respond to and qualify inbound leads.
• Understand each prospect’s needs and qualify sellers/buyers.
• Set qualified appointments on agents’ calendars with background notes.
• Nurture the pipeline with consistent follow-up.
• Maintain accurate CRM records.
• Meet daily dialing and talk-time targets; report metrics.
• Collaborate with agents and marketing to improve outreach.
• Additional duties as assigned.

Skills

Cold calling

Phone presence

Verbal communication

CRM proficiency

Organization

Punctuality

Team collaboration

Tools

CRM software

Job description

One Luxury International is a boutique real estate brokerage focused exclusively on homes priced at $1 million and above. Built on exclusivity, integrity, and performance, we combine tailored marketing, expert guidance, and exceptional attention to detail to deliver a luxury experience without compromise.

This position supports The Christensen Team, Central Florida’s #1 luxury real estate team, with more than $1.8 billion in career sales. Our business spans Central Florida, Tampa, and Miami, including ultra-luxury residential sales, off-market opportunities, and new-construction transactions through close relationships with builders and developers.

We are looking for a driven, polished, and consistent Inside Sales Agent who can turn conversations into qualified opportunities and help keep our pipeline growing.

About the Role

About Us

One Luxury International is a boutique real estate brokerage focused exclusively on homes priced at $1 million and above. Built on exclusivity, integrity, and performance, we combine tailored marketing, expert guidance, and exceptional attention to detail to deliver a luxury experience without compromise.

This position supports The Christensen Team, Central Florida’s #1 luxury real estate team, with more than $1.8 billion in career sales. Our business spans Central Florida, Tampa, and Miami, including ultra-luxury residential sales, off-market opportunities, and new-construction transactions through close relationships with builders and developers.

We are looking for a driven, polished, and consistent Inside Sales Agent who can turn conversations into qualified opportunities and help keep our pipeline growing.

About the Role

This is a phone-first sales and appointment-setting role, with outbound prospecting as the primary focus. You will identify potential sellers, engage prospective buyers, respond to inbound inquiries, and nurture relationships until prospects are ready to connect with an agent.

Your success will be measured by consistent activity, the quality of the opportunities you generate, and your ability to convert conversations into qualified appointments.

You will not be showing homes or negotiating contracts. Your responsibility is to uncover opportunities, understand each prospect’s needs, and ensure a seamless handoff to the appropriate agent.

Key Responsibilities

• Generate new opportunities through outbound calling. Proactively contact homeowners and prospects to identify potential listings, build relationships, and uncover opportunities before they reach the market.
• Respond to and qualify inbound leads. Follow up promptly on website inquiries, marketing campaigns, and other lead sources to determine interest, readiness, and next steps.
• Understand each prospect’s needs. Qualify sellers for motivation, timeline, and price expectations, and buyers for property preferences, budget, and purchasing timeline.
• Set qualified appointments. Schedule listing appointments and buyer consultations directly on the appropriate agent’s calendar, providing clear notes and relevant background before the handoff.
• Nurture the pipeline. Maintain consistent follow-up with prospects who are not yet ready to transact, ensuring every active opportunity has a clear next step.
• Maintain accurate CRM records. Log call outcomes, conversations, qualification details, and follow-up tasks in real time.
• Meet activity and performance targets. Achieve daily dialing and talk-time expectations and weekly appointment-setting goals. Report key metrics, including dials, contacts, appointments set, and appointment-to-listing conversion.
• Collaborate and represent the brand professionally. Work with agents and marketing staff to improve outreach, lead quality, and handoffs while providing responsive, polished communication that reflects the standards of One Luxury International and The Christensen Team.
• Additional reasonable duties related to the role may be assigned.

Required Qualifications

• Previous experience in cold calling, telemarketing, appointment setting, or inside sales, with a demonstrated ability to turn conversations into qualified opportunities.
• A confident, persistent phone presence and comfort with high call volume, routine rejection, and consistent follow-up.
• Strong verbal and written communication skills, active listening, and the ability to build rapport without sounding overly scripted or sales-driven.
• Proficiency with CRM systems, standard office applications, and basic sales reporting, with the ability to learn a dialer platform quickly.
• Strong organization, attention to detail, and the discipline to manage a pipeline and meet daily expectations without close supervision.
• A coachable, accountable, and collaborative approach, along with reliable attendance, punctuality, verifiable professional references, and the ability to work on-site in Winter Park.

Preferred Qualifications

• Experience in real estate, luxury hospitality, or another high-end client-facing industry.
• Familiarity with the residential real estate markets in Central Florida, Tampa, or Miami.
• Conversational or professional fluency in Spanish or Portuguese. Bilingual candidates are strongly encouraged to apply.

Compensation & Schedule

Base salary: $35,000 annually, plus performance-based bonuses.

Employment type: Full-time, in-office.

Schedule: Monday through Friday, 9:00 a.m. to 5:00 p.m., with occasional evening call blocks to reach homeowners after work.

Location: Winter Park, Florida. This is an on-site position, not a remote role.