Inside Sales Representative

Dhpace; Olathe (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

401(k) with employer match

Employee discounts

Job summary

Dhpace is seeking an Inside Sales Representative to join its team in Olathe, KS. The representative will support sales efforts, identify opportunities to enhance customer relationships, and maintain accurate data within the CRM system. Candidates should have a background in sales and customer service and demonstrate proficiency in relevant software systems.

This role requires excellent communication skills, attention to detail, and the ability to connect with customers effectively. Benefits include comprehensive medical coverage, generous paid time off, and a competitive compensation package.

Qualifications

• Minimum of two years of proven sales experience, preferably in an inside sales or customer‑facing role.
• Excellent verbal and written communication skills.
• Demonstrated strong work ethic, reliability, and self‑motivation.

Responsibilities

• Communicate with customers to identify sales opportunities and resolve issues.
• Proactively engage with accounts to strengthen client relationships.
• Maintain and update the Customer Relationship Management (CRM) system.

Skills

Sales experience

Customer service

Attention to detail

Analytical skills

Communication skills

Education

Bachelor’s degree preferred

Tools

Microsoft Outlook

CRM systems

ERP/data management systems

Job description

Inside Sales Representative – Olathe, KS

Overhead Door Company of Kansas City™, a DH Pace Company, Inc., is seeking to hire an Inside Sales Representative to join our team in Olathe, KS! The Inside Sales Representative should have strong sales and customer service skills and will support the sales team through calling existing and potential national customers. If you have a knack for sales and numbers and are detail-oriented, please apply!

Job Responsibilities

• Communicate with customers to identify sales opportunities, resolve issues, and provide consultative sales support.
• Proactively engage with accounts to strengthen client relationships, identify opportunities for additional products or services, address ongoing needs, and ensure overall satisfaction with the company's offerings.
• Maintain and update the Customer Relationship Management (CRM) system daily to ensure accurate and current customer data.
• Conduct timely follow-up activities to advance and close sales opportunities.
• Prepare, detail, and submit accurate and competitive final proposals to customers.
• Consistently work toward and achieve assigned sales targets and performance objectives.
• Complete projects on time and within budgeted costs.
• Provide support on sales projects and initiatives as needed.
• Demonstrate initiative by continuously learning and applying new sales strategies, tools, and technologies.
• Share product knowledge and aid team members across the office and region when needed.
• Perform other related duties and responsibilities as assigned by the Manager.

Skills and Qualifications

• Bachelor’s degree preferred.
• Minimum of two years of proven sales experience, preferably in an inside sales or customer‑facing role.
• Proficient with Microsoft Outlook, Word, Excel, CRM and ERP/data management systems.
• Strong attention to detail and comfort working with numbers.
• Excellent assessment, analytical, and problem‑solving skills.
• Ability to multi‑task and perform efficiently in a fast‑paced environment.
• Professional demeanor with outstanding customer service and relationship‑building skills.
• Outgoing personality with a natural ability to connect with and support customers.
• Excellent verbal and written communication skills; able to collaborate effectively with colleagues, supervisors, and other departments.
• Demonstrated strong work ethic, reliability, self‑motivation, and goal orientation—references should confirm these attributes.
• Mechanical aptitude is a plus.
• Experience supporting field service operations is a plus.

Benefits

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company‑paid life insurance, short‑term disability, and long‑term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)