Inside Sales Representative

Snavely Forest Products; North Carolina; Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical, Vision, Dental

TeleDoc

Hinge Health

PTO

401K and match

ESOP Program

Job summary

Snavely Forest Products in North Carolina is seeking an enthusiastic Inside Sales Support to bridge our outside sales team and customers. The position is onsite and focused on communicating product features, benefits, and pricing to customers, ensuring orders are processed accurately.

You will support daily sales operations, build strong relationships, and handle quotes and customer service issues promptly.

Qualifications

• Minimum 3 years’ inside sales, customer service, or marketing experience.
• Industry experience preferred in building materials or distribution.
• Microsoft Office proficiency (Excel, Outlook, Word) preferred.

Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Build solid relationships with customers and co-workers based on trust and competence.
• Handle detailed work quickly and accurately; support a fast-paced environment with multiple projects.
• Utilize the DMSi Agility software for order and purchasing entry and customer information.
• Follow established guidelines and policies while supporting customers and the sales team.
• Maintain accurate customer pricing records and perform accurate order entry.
• Follow up on quotes and promptly handle customer service claims.

Skills

Communication

Teamwork

Customer focus

Persuasion

Teaching

Tools

Microsoft Office

Job description

Description

Inside Sales Support is an enthusiastic connector between our outside sales team and our customers. The Inside Sales Representative will effectively communicate product features, benefits, and pricing to potential customers. They will understand our products and culture and ensure customer orders are processed accurately. Primary objectives are to support our customers’ needs to a ‘best-in-class’ level. This is an onsite position.

Duties/Responsibilities

• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going on simultaneously.
• Utilize the DMSi software Agility for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up on all quotes and handle customer service claims promptly.
• Other duties as assigned

Requirements

Required Skills/Abilities

• Socially focused "How can I help you?" attitude.
• Cooperative, easy-going, and agreeable in getting along with others.
• Strong communication skills
• Team Collaboration
• Persuasive teaching style to communicate the company's products and services.

Qualifications

• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Prior inside sales and customer service experience
• Minimum of 3 years’ experience with inside sales, customer service, and/or marketing disciplines
• Industry experience preferred

Physical Requirements

Work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.

Ability to walk, sit, or stand for extended periods of time

May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

Benefits

• Medical, Vision, Dental, and more through Mutual of Omaha
• Employer-paid benefits: TeleDoc and Hinge Health
• MOTUS for driver refunds
• PTO
• 401K and match
• Company ESOP Program

$40-45k base (starting based on experience) with Commissions

This job description summarizes the nature of work, skills, abilities, and essential functions; it is not a comprehensive listing of duties or responsibilities.

Snavely Forest Products is an equal opportunity/affirmative action employer and does not discriminate based on race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.