Inside Sales Representative

ADP, Inc.; Norcross (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

ADP, Inc. in Norcross, GA is seeking an Inside Sales Representative to drive revenue by engaging with potential customers and nurturing relationships. This role is commission-based with a six-month training guarantee; success is measured by sales targets and pipeline management.

The candidate will use CRM tools to manage leads and analyze data, and collaborate with the sales team to expand territory. Strong communication, phone sales experience, and knowledge of CRM systems are preferred.

Qualifications

• Proven experience in inside sales with a track record of meeting or exceeding targets.
• Proficiency using CRM software like Salesforce to manage relationships.
• Strong communication and interpersonal skills to build client rapport.

Responsibilities

• Engage with potential customers via calls, emails, and virtual meetings to identify needs and present solutions.
• Collaborate with the sales manager to target territories and maximize outreach.
• Follow up with leads and existing customers to ensure satisfaction and identify new opportunities.
• Stay informed on industry trends, product knowledge, and competitors to communicate value.

Skills

Inside sales

Communication

Phone sales

Tools

Salesforce CRM

Job description

Salary Range: $40,000.00 To $50,000.00 Annually

About the Role:

This position is paid commission based on sales volume so individual compensation may vary. Typically a guarantee is in place for no more than six months after which position is paid commission earned only.

The Inside Sales Representative plays a crucial role in driving revenue growth by engaging with potential customers and nurturing existing relationships. This position requires a proactive approach to identify sales opportunities and convert leads into loyal clients. The representative will track interactions, manage sales pipelines, and analyze customer data to execute sales strategies. Success in this role is measured by achieving sales targets and contributing to the overall success of the sales team. Ultimately, the Inside Sales Representative is responsible for creating a positive customer experience that fosters long-term partnerships and repeat business.

Minimum Qualifications:

• Proven experience in inside sales or a related field, demonstrating a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and tools, such as Salesforce.com, to manage customer relationships and sales processes.
• Strong communication and interpersonal skills, with the ability to build rapport with clients and understand their needs.

Preferred Qualifications:

• Experience in phone sales, providing a broader understanding of the sales process.
• Familiarity with sales territory management and strategies for optimizing outreach efforts.
• Knowledge of customer relationship management (CRM) systems and best practices for maintaining customer data.
• Basic knowledge of auto parts

Responsibilities:

• Engage with potential customers through phone calls, emails, and virtual meetings to understand their needs and present suitable solutions.
• Collaborate with the salesmanager to develop strategies for targeting specific sales territories and maximizing outreach efforts.
• Conduct follow-ups with leads and existing customers to ensure satisfaction and identify additional sales opportunities.
• Stay informed about industry trends, product knowledge, and competitor offerings to effectively communicate value propositions to clients.

Skills:

The required skills in inside sales are essential for daily operations, as they enable the representative to effectively manage customer interactions and sales pipelines. Proficiency in computer systems allows for efficient data entry and analysis, ensuring that all customer information is up-to-date and accessible. Strong communication skills are utilized in crafting persuasive messages and engaging with clients, both verbally and in writing. The ability to work in a fast-paced environment is crucial, as the representative must adapt quickly to changing priorities and customer needs. Preferred skills, such as experience in phone sales, enhance the representative's ability to understand the broader sales landscape and identify new opportunities for growth.

Compensation:

This position is paid commission for sales volume. There is a guaranteed in place when first hired (during training) for set period of time and then it becomes commission only. Compensation range varies based on the sales volume so driving sales earns more commission.