Inside Sales Representative

BlueSnap, Inc; New Holland (Lancaster County); On-site; Full time

Job summary

A family-owned company is seeking an Inside Sales Representative to enhance customer relationships and drive sales. This role involves engaging with contractors and customers, providing expert consultations, and ensuring timely deliveries. Ideal candidates are organized, communicative, and problem-solvers, with a passion for customer service in the building materials sector.

Benefits

Paid Time Off

Paid Holidays

Retirement Plan

On-the-job Training

Company Apparel

Qualifications

• 1–3 years of inside sales or customer service experience.
• Familiarity with building materials or construction is a plus.

Responsibilities

• Engage with customers and recommend solutions.
• Respond to sales inquiries and process orders.
• Build strong relationships to encourage loyalty.

Skills

Communication

Organization

Problem-solving

Education

High School Diploma

Tools

Microsoft Office

CRM Software

Job description

• Join a faith-based, family-owned company known for exceptional customer service and high-quality products
• Engage with contractors, builders, and walk-in customers, understanding their needs and recommending the best solutions
• Respond to sales inquiries, prepare accurate quotes, and process orders efficiently
• Gain and apply in-depth product knowledge to educate and assist customers effectively
• Build strong, lasting relationships with customers to encourage loyalty and repeat business
• Coordinate with the warehouse and purchasing teams to ensure timely and accurate deliveries
• Address customer concerns and resolve order discrepancies with professionalism and care
• Identify opportunities to upsell or cross-sell products to meet customer needs and boost sales
• Work full-time hours, 45-50 hours/week
• Enjoy a collaborative and supportive team environment

Homestead Outdoor Products, a family-owned supplier of premium fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products. We have supported homeowners and contractors across the region for years with expert consultations, reliable materials, and a collaborative, faith-based work culture.

We seek an enthusiastic and results-driven Inside Sales Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you!

Our Ideal Inside Sales Representative:

• Experienced: 1–3 years of inside sales, customer service, or related experience. Familiarity with building materials or construction is a plus. Must have a high school diploma.
• Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required.
• Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism.
• Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
• Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals.
• Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues.
• Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday.

What We Offer Our Inside Sales Representative:

• $20-24/hour – DOE
• Full-time hours, 45-50/week
• Paid Time Off
• Paid Holidays
• Retirement Plan
• On-the-job Training
• Company Apparel
• A family-owned, faith-based company that fosters a lighthearted, supportive work culture

To Apply

If you have experience in customer service, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our Inside Sales Representative position. Submit your resume in Microsoft Word or PDF format through this job ad.

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