Inside Sales Representative

Light Efficient Design; Middleton (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A lighting solutions company based in Middleton, MA is looking for an Inside Sales Representative to support manufacturer representatives and the Regional Sales Manager. This role involves managing inbound requests for quotes, providing sales support, and ensuring excellent customer interaction. Ideal candidates will have strong customer service skills and some experience in the lighting market. Educational requirements include a High School Diploma or equivalent, with technical schooling or college preferred.

Qualifications

• Experience working with manufacturer representatives or electrical distributors preferred.
• Customer Service experience required.
• Previous experience in the lighting market preferred.

Responsibilities

• Manage inbound requests for quotes and competitive crosses from reps.
• Work with manufacturer’s reps and regional sales managers to gain sales.
• Keep track of all samples sent out and whether they resulted in sales.
• Follow up with sales representatives and customers regarding quotes.
• Monitor and resolve any issues when required.
• Attend Monthly Sales and Marketing meetings.
• Provide excellent customer service and increase business opportunities.
• Assist with planning and executing events in the training classroom.

Skills

Customer Service

Sales Support

Communication

Problem Resolution

Education

High School Diploma or Equivalent

Technical Schooling or College

Job description

The Inside Sales Representative will support our Manufacturer’s Representatives and Regional Sales Manager’s to accurately price product and provide competitive crosses. The Inside Sales Representative will report directly to the Vice President of Energy and Project Sales

• Manage inbound requests for quotes and competitive crosses from reps, RMs and sales email inbox
• Work with manufacturer’s reps and regional sales managers to gain sales in the marketplace
• Keep track of all samples that have been sent out and whether the sample resulted in a sale by maintaining the samples tracker report
• Follow up with sales representatives and customers regarding quotes and sample orders as needed
• Monitor and resolve any issues when required
• Attend Monthly Sales and Marketing either by phone or in person
• Work with customers and reps to provide excellent customer service and increase business opportunities.
• Provide timely assistance and communication with the regional sales managers and reps
• Assistance with planning and executing events in the training classroom.
• Other duties as assigned.
• Experience working with manufacture representatives or electrical distributors preferred
• Customer Service experience required
• Previous experience in the lighting market preferred

Education

• High School Diploma or Equivalent
• Technical Schooling or College is preferred.