INSIDE SALES REPRESENTATIVE

Toledo Steel Supply, Inc.; Michigan; In loco; USD 38.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401k plan

Vacation time

Sick time

Descrizione del lavoro

Toledo Steel Supply, Inc. is seeking an Inside Sales Representative to communicate with customers, understand their needs, and guide them through a smooth sales process.

The role requires prioritizing tasks, strong time management, and the ability to build rapport quickly to ensure customer satisfaction. You will work in a fast-paced, professional environment with a focus on teamwork and excellence.

Competenze

• High school diploma or GED required.
• Previous Inside Sales or Customer Service experience preferred.
• ERP software proficiency required.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Good listening and sales skills.

Mansioni

• Source new sales opportunities through inbound calls, emails, and phone calls.
• Follow-up on leads to convert to sales.
• Learn and apply multiple pricing structures for quoting.
• Route qualified opportunities for development and closure.
• Understand customer needs and identify sales opportunities.
• Upsell related services to add value to customers.
• Maintain and update the customer database.
• Stay informed about competitors in the industry.
• Collaborate with team to ensure accurate information is relayed.

Conoscenze

Inside sales

Customer service

Communication

Organizational skills

Attention to detail

Sales skills

Listening skills

Formazione

High school diploma or GED

Strumenti

ERP software

Descrizione del lavoro

Description

Toledo Steel Supply is a competitive steel supplier with a fun, fast-paced, professional work environment. We seek people who value Service, Teamwork, going Above & Beyond, Respect for Others, and Success. Working at TSS is both rewarding and challenging. We offer competitive wages, as well as, medical, dental, and vision insurance, 401k plan, vacation and sick time.

Position Summary

The Inside Sales Representative will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. The ideal candidate should be able to prioritize several tasks and have good time management skills. The Inside Sales Representative must demonstrate the ability to quickly build rapport and achieve customer satisfaction.

Essential Duties and Responsibilities

include but not limited to:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, unless such accommodation would cause undue hardship.

• Source new sales opportunities through inbound calls, emails, and phone calls
• Follow-up on any leads
• Be willing to learn multiple pricing structures for quoting
• Route qualified opportunities to the appropriate person for further development and closure
• Understanding customer’s needs and identifying sales opportunities
• Ability to upsell other services provided by the company that will be of convenience to the customer
• Maintain database of current and potential customers
• Research and stay informed about our competitors within the industry
• Demonstrate teamwork to ensure accurate work and information to be relayed
• Understand the needs and expectations of the customers and provide relevant solutions
• Establish and maintain rapport with customers
• Other duties assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Toledo Steel Supply is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Requirements

Qualifications and Requirements

• High school diploma or GED
• Previous Inside Sales or Customer Service experience
• Industry knowledge is a plus
• Proficient with ERP software or similar database
• Excellent written and verbal communication
• Superb organizational skills
• Exceptional customer service and the ability to navigate through problems to come to a reasonable solution
• Strong listening and sales skills
• Strong attention to detail

Work Environment and Physical Demands

The following environment/atmospheric working conditions are commonly, but not always, associated with the performance of this position.

• Exposure to noise, chemicals, and materials due to shop environment
• Office environment-predominately sedentary
• Occasional standing, walking, and lifting; at least 20 lbs.