Inside Sales Representative

Tech21; Lawrenceville (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary Short-Term Disability

Voluntary Life/AD&D

Voluntary Accident

Voluntary Critical Illness

401k matching

Paid holidays

Generous PTO

Job summary

Telementum Global in Lawrenceville, GA is seeking an Indirect Inside Sales Representative to maximize revenue from wireless carrier partners within Alpha Comm programs. This role requires on-site presence and involves high-volume outreach by phone and email to drive incremental sales and accessory orders.

You will maintain the CRM with daily activity, overcome objections, and build value in Alpha Comm programs.

Qualifications

• 3+ years of inside sales experience with high-volume outreach.
• Minimum daily outbound activity of 50 contacts.
• Ability to build value in programs and accessory categories.
• Experience using CRM/ERP and logistics tracking systems to secure orders.

Responsibilities

• Identify sales gaps and conduct outreach to partners to generate incremental sales.
• Maintain daily outbound outreach—50+ touches per day.
• Build value in Alpha Comm programs and accessory categories.
• Use CRM/ERP and logistics systems to secure sales orders.
• Offer alternatives for out-of-stock products and upsell additional items.
• Collaborate with partners to foster weekly replenishment orders.

Skills

Inside sales

Outbound prospecting

CRM/ERP experience

Communication skills

Objection handling

Education

Bachelor’s degree preferred

Experience in Inside Sales or Retail Sales

Tools

NetSuite

Job description

What we need

Telementum Global has exciting opportunity for an Indirect Inside Sales Representative to help ensure that we are maximizing revenue from all wireless carrier partners within our Alpha Comm programs. Candidate should have a minimum of 3 years’ experience with inside sales with the ability to conduct a high volume of daily outreach via phone and email to drive incremental sales and create accessory orders. Due to the nature of the role, daily on-site presence at the Lawrenceville, GA office is required and remote work is not available. The individual will be assigned retail accounts where they will nurture all dealer doors that are not buying accessories at a high participation rate. The expectation of this role will be to conduct high outbound activity averaging fifty contacts daily and maintaining company CRM database with all daily activity. The Inside Sales Representative will have strong capabilities in overcoming objections and building value of Alpha Comm programs and our accessory categories. This position reports directly to the Vice President/Senior Director of Sales. Knowledge in the prepaid wireless retail industry is a plus!

About Us:

Telementum was established in 2021 as a holding company for some of the largest and most recognized brands in mobile accessories. From product, distribution, logistics, and business insights, Telementum is changing the category with fresh solutions to our customers challenges and outstanding products to consumers. Our portfolio of brands include:

Speck Products is the OG of the mobile accessories category. Founded in 2001 and headquartered in San Mateo, California, Speck has gained recognition for its innovative and stylish cases that offer both protection and personalization for consumers' devices. Speck's cases are known for their durability, impact resistance, and slim profiles. Speck continues to innovate and expand its product offerings with the introduction of ClickLockTM attachable accessories and true wireless earbuds in 2023.

Tech21, since 2005, has been developing the most advanced cases and screen shields for mobile, tablet and laptop devices worldwide. Tech21 combines science, engineering, and British design to create products that address three core consumer benefits: style, protection and performance. As the brand evolves to continue meeting the needs of its consumers, Tech21 has developed the most advanced impact protection material on the market – FlexShock™. The ultra-thin and lightweight material absorbs and dissipates force and can withstand drops up to 13 feet.Tech21 puts all its products through a rigorous testing program, and in an industry-first has worked with National Physical Laboratory to develop its testing methodology. Tech21 is the number one case brand in the UK.

Alphacomm custom designs, manufactures and distributes wireless accessories to over 18,000 points of distribution, primarily in the Prepaid wireless market in North America. Alphacomm leads the wireless industry in the number of carrier brands managed and is the first to market carrier-licensed accessory portfolios for over fifty devices launched annually. In-house brands, Quikcell and BosBos, are leading brands designed and manufactured by Alphacomm for the Prepaid channel.

Key Responsibilities:

• High level inside sales skills with the ability to identify sales gaps and conduct outreach to partners to generate incremental sales.
• Minimum daily outbound activity of fifty sales touches.
• Ability to build value in programs, accessory categories, and products.
• Utilize CRM/ERP and logistics tracking systems to secure sales orders.
• Ability to offer partners alternative options for out-of-stock products.
• Ability to recommend additional products with each sale call.
• Collaborate with partners to foster weekly replenishment orders to best service their customers.
• Provide leadership feedback from our partners to assist in enhancing product, process, and technology.
• Collaborate with cross functional teams to ensure that we position products and services to the highest degree.
• Share best practices to create a best in class inside sales organization.

• Previous experience in high volume Inside Sales role. Ability to conduct 50+ outbound calls daily.
• Strong hunting and prospecting capabilities
• Wireless or Wireless Prepaid Retail experience recommended for this role.
• Bachelor’s degree preferred. Experience in Inside Sales or Retail Sales.
• NetSuite experience strongly preferred.
• Ability to consistently communicate the value of Alphacomm programs and accessories.
• Ability to overcome sales objections.
• Possesses superb written and spokencommunication skills.
• Excellentinterpersonal relationship building
• Excellent computer skills word, excel, PowerPoint. Ability to navigate multiple software solutions.

Insurance

• Medical
• Dental
• Vision
• Voluntary Short-Term Disability
• Voluntary Supplemental Life/AD&D
• Voluntary Accident
• Voluntary Critical Illness
• Company paid Long-Term Disability
• Company paid Basic Life/AD&D

Time Off

• 11 total holidays, including 4 "Floating Holidays" which are employee chosen dates.
• Generous PTO policy

Retirement

• 401k (Traditional and/or Roth options)
• 401k company matching