Inside Sales Representative

Western Pacific Building Materials; Irving (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Western Pacific Building Materials is seeking an Inside Sales Representative to support our Dallas-based team. The role focuses on assisting field sales and builder customers with timely information, processing orders, and maintaining clear communication across internal teams and clients.

We value accuracy, responsiveness, and a team-first mindset. This onsite position offers opportunities to grow within a long-standing, family-owned company with a strong reputation in the building materials

Qualifications

• Attention to detail and accuracy.
• Strong communication and follow-through.
• Team-first mindset and collaborative approach.
• Willingness to learn and grow in product knowledge and processes.
• Pride in doing work the right way, every time.

Responsibilities

• Support field sales and builder customers with timely and accurate information.
• Process orders and ensure details are correct and complete.
• Communicate clearly with internal teams and external customers.
• Solve problems and help keep projects moving forward.
• Learn our products, systems, and processes to continuously improve performance.
• Contribute to a team focused on making the customer’s job as easy as possible.

Skills

Attention to detail

Strong communication

Team-first mindset

Willingness to learn

Customer focus

Job description

Description

Western Pacific Building Materials has earned the trust of builders for 35 years by delivering on a simple promise: dependable, high-quality products shipped on time. Our reputation as the nation’s largest independent millwork distribution company serving new home construction is built on integrity, consistency, and strong leadership.

We are a family-owned business founded in 1991, with six large manufacturing and distribution facilities across Colorado, Oregon, Texas, and Washington. Builders rely on us because we make their jobs easier. That dependability starts inside our offices—with strong, responsive support teams working alongside our customers and field sales.

We are now hiring an Inside Sales Representative.

Important Note: This is an onsite position, working in our Dallas, TX location. Only local candidates will be considered. No agency recruiters, please.

Why This Role Matters

In a company built on reliability, the Inside Sales team plays a critical role in supporting both our customers and our field sales professionals. This position helps ensure accuracy, responsiveness, and consistency—key drivers of the trust we’ve built over decades.

This is not just a support role—it is an opportunity to be a key contributor within a stable, growing organization.

As An Inside Sales Representative, You Will

• Support field sales and builder customers with timely and accurate information


• Process orders and ensure details are correct and complete


• Communicate clearly with internal teams and external customers


• Solve problems and help keep projects moving forward


• Learn our products, systems, and processes to continuously improve performance


• Contribute to a team focused on making the customer’s job as easy as possible

Your work directly impacts customer satisfaction and reinforces our reputation for dependability.

Individuals Who Succeed In This Role Value

• Attention to detail and accuracy


• Strong communication and follow-through


• A team-first mindset


• Willingness to learn and grow
  
• Pride in doing work the right way, every time

At Western Pacific, we promote from within and invest in people who are committed to growth. Many of our top performers started in Inside Sales and advanced through consistency, performance, and dedication.

What You Can Expect

• A stable, 35-year-old family business with strong values


• Excellent benefits


• Long‑term career growth opportunities


• A culture grounded in integrity and continuous improvement


• The opportunity to be part of a fantastic team that takes pride in great work and dependable service

If you are looking for a role where your work matters—where consistency, teamwork, and growth are recognized—Western Pacific offers a great opportunity.

Join a team builders trust and employees are proud to represent.