Inside Sales Representative

Quest Safety Products, Inc; Indianapolis (IN); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonus

Medical, dental, and vision insurance

Paid vacation, sick, and personal days

Paid holidays

Retirement plan with up to 3% company?

Job summary

Quest Safety Products, Inc. in Indianapolis is seeking an Inside Sales Representative for the Utilities & Construction industries to drive growth by supporting customers, identifying opportunities, and delivering exceptional service.

You will manage your own territory and build lasting relationships with a consultative, no-pressure approach. We offer a strong training program, continuous coaching, and a clear path for professional development to help you succeed and grow.

Qualifications

• Bachelor’s degree or equivalent experience in business-related field.
• Up to 2 years of business-to-business sales experience.
• Effective customer service skills and professionalism.
• Knowledge of customer service principles and quality standards.
• Understanding of standard sales concepts and procedures.
• Clear communication and strong interpersonal skills.
• Proficiency with Microsoft Office Suite, especially Outlook and Excel.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Complete the sales process from start to finish, via phone, virtual, or in person.
• Identify and introduce Quest to new prospects and maintain relationships.
• Collaborate with sales leadership to connect with potential customers.
• Maintain product knowledge through training and testing.
• Ensure orders arrive on time and follow up on satisfaction and improvements.
• Develop customer relationships to meet expectations and gain competitive advantage.

Skills

B2B sales

Customer service

Communication

Teamwork

Problem solving

Education

Bachelor’s degree in business administration, sales, marketing, or related field

Tools

Microsoft Excel

Outlook

Job description

Location: On-site | 5720 W Minnesota Street, Indianapolis, IN 46241

Hours: Monday–Friday, 8:00 AM – 5:00 PM

About Quest Safety Products

Quest Safety Products Inc. is a growing safety and supply chain company serving critical markets including life sciences manufacturing, energy, utilities, construction, and nuclear safety. As both a full-line safety distributor and manufacturer of disposable protective apparel, we help customers protect their people, products, and operations through quality products, technical expertise, and reliable support.

Quest is certified ISO 9001, rated in the top 22% by EcoVadis for sustainability, recognized as a Top 50 SBA HUBZone company in America, and named an SBA Small Business of the Year in 2025.

About The Role

As an Inside Sales Representative (Utilities & Construction industries), you’ll drive growth by supporting customers, identifying new opportunities, and delivering exceptional service.

We offer a strong training program, continuous coaching, and a clear path for professional development to help you succeed and grow. Our team thrives on responsiveness, collaboration, and a commitment to customer success. With cutting-edge products and a diverse culture, Quest is the place to build a meaningful, long-term career in sales.

You will work within a small sales team and manage your own territory and/or customers. After in-depth training on the safety products and supplies that we provide to our customers, you will be equipped to answer questions and offer additional solutions. Outbound calling is necessary, but with a consultative, no-pressure approach to relationship building and promoting solutions.

We offer a competitive base salary and performance bonuses based on sales.

Essential Functions

• Complete the process of a sale from start to finish. This may be done over the phone, virtually, or in person.
• Identify and introduce Quest to new sales prospects and maintain relationships with potential customers.
• Work with the sales leadership team to identify and connect with potential customers.
• Maintain detailed knowledge of the product or service Quest is selling. This will be accomplished by attending training sessions, testing product or service samples, and/or participating in manufacturing training.
• Ensure that customer orders arrive on time, as well as follow up to learn about customer satisfaction levels and areas of improvement.
• Develop and maintain customer relationships in a way that ensures customers’ expectations are consistently satisfied and allows the company to gain a competitive advantage.

Minimum Requirements

• Bachelor’s degree in business administration, sales, marketing, or a related field; equivalent experience may be considered in place of a degree
• Up to 2 years of business-to-business sales experience
• Effective customer service skills and professionalism
• Knowledge of principles and processes for providing customer service, including a customer needs assessment, and meeting quality standards of services
• Understanding of standard sales and marketing concepts, practices, and procedures
• Clear communication and strong interpersonal skills
• Proficiency in Microsoft Office Suite, specifically Outlook and Excel
• Strong problem-solving skills and detail orientation
• Effectively work independently and in a team environment.

Benefits

• Competitive base salary plus performance-based bonus
• Medical, dental, and vision insurance plans
• Life insurance provided by the company (no cost to employees)
• Paid vacation, sick, and personal days
• Paid holidays
• Retirement plan with up to 3% company match
• A company with a personal development and growth mindset

Why Join Quest?

• High-visibility role with real influence on growth and revenue
• Cross-functional collaboration with internal teams and leadership
• Opportunity to own initiatives and see your work make an impact
• A practical, execution-focused culture that values accountability and results

Quest is committed to an inclusive environment for all. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.