Inside Sales Representative

Quest Health Solutions LLC; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Quest Health Solutions LLC is seeking an Inside Sales Representative to grow patient referrals by building relationships with healthcare providers and physician offices. You will educate providers on our products and manage outbound calls to generate qualified referrals.

Collaborating with Outside Sales and Operations, you’ll guide providers through e-prescribing onboarding, support referral management, and strive to hit sales targets while delivering excellent service.

Qualifications

• Experience with SaaS platforms in a sales context.
• Experience working with medical professionals on a sales basis.
• Experience with durable medical equipment sales.
• Strong Microsoft Office skills (Outlook, Excel, Word).

Responsibilities

• Develop, coordinate, and implement a medical provider call plan for new providers and existing providers.
• Achieve specific performance goals regarding medical provider calls, traditional prescription and e-prescription forecasts, and new medical provider network growth.
• Guide and perform medical equipment tutorials and e-prescribe platform walkthroughs to medical providers, as needed.
• Identify areas of strengths and weaknesses in the medical provider support process and provide input to appropriate internal departments to improve opportunities.
• Investigate and resolve medical provider inquiries.
• Present, promote, and sell Quest Health Solutions products/services to providers.
• Perform simple cost-benefit and needs analysis of medical offices to meet their needs.
• Establish, develop and maintain positive business and client relationships.
• Reach out to warm leads over the phone.
• Expedite resolution of provider issues to maximize satisfaction, stickiness, long term value, and retention.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze market potential, track sales, and review status reports.
• Provide management with feedback on provider needs and problems.
• Stay updated on industry best practices.

Skills

SaaS platforms

Medical sales

Microsoft Office

Communication skills

Negotiation skills

Presentation skills

Time management

Relationship management

Tools

Salesforce

Slack

Adobe

Job description

Title: Inside Sales Representative

Location: In Office

Summary

The Inside Sales Representative is responsible for driving growth and increasing patient acquisition by building relationships with healthcare providers, physician offices, and referral sources. This role educates providers on Quest Health Solutions' products and services, generates qualified patient referrals, and supports provider engagement initiatives.

Working closely with the Outside Sales and Operations teams, the Inside Sales Representative conducts outbound outreach, supports provider onboarding to e-prescribing platforms, assists with referral management, and serves as a key point of contact for provider partners. Success in this role requires strong communication skills, a consultative sales approach, and the ability to achieve referral growth and sales performance goals.

Responsibilities

• Develop, coordinate, and implement a medical provider call plan for new providers and existing providers.
• Achieve specific performance goals regarding medical provider calls, traditional prescription and e-prescription forecasts, and new medical provider network growth.
• Guide and perform medical equipment tutorials and e-prescribe platform walkthroughs to medical providers, as needed.
• Identify areas of strengths and weaknesses in the medical provider support process and provide input to appropriate internal departments to improve on available opportunities.
• Investigate and resolve medical provider inquiries.
• Present, promote, and sell the Quest Health Solutions product(s) and/or service(s) using available resources and creativity to existing and prospective medical providers.
• Perform simple cost-benefit and needs analysis of existing/potential medical offices to meet their needs.
• Establish, develop and maintain positive business and client relationships.
• Reach out to warm leads over the phone.
• Expedite the resolution of medical provider issues to maximize satisfaction, stickiness, long term value (LTV), and retention.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze market potential, track sales, and review status reports.
• Provide management with feedback on provider needs, problems, interests, competition, and potential for new products and services.
• Stay updated on industry best practices.

Requirements

Preferred Qualifications

• Experience with SaaS platforms (ex. Salesforce, Slack, Adobe, etc.)
• Experience working with medical professionals on a sales basis.
• Experience working with a durable medical equipment company.
• Familiarity with healthcare industry practices along with ability to build productive business professional relationships.
• Intermediate skills with Microsoft Office - Outlook, Excel, Word, etc.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience’s needs over the phone or virtual.
• Relationship management skills and openness to feedback.

Why Quest Health Solutions

At Quest Health Solutions we are not just a company; we are a community committed to providing unparalleled service to our patients and their families. Our mission is rooted in compassion, excellence, and a drive to innovate in healthcare. We believe in creating a work environment that fosters growth, supports ambition, and values every individual's contribution.

We recognize our people drive everything we accomplish, and as such, we are dedicated to investing in our employees by fostering a culture of continuous learning, growth, and excellence.

Our team works hard, and we recognize the importance of taking care of ourselves. We offer a comprehensive suite of benefit offerings to support the health, well-being, and financial health of our employees and their families. Our robust benefits package underscores our commitment to our people, our most important asset.

Quest Health Solutions seeks excellence through diversity in its staff. We prohibit discrimination based on race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, or marital status.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance coverage
• Paid time off and Holiday Pay
• 401K with company match option
• Growth opportunities