Inside Sales Representative

Steel Building Systems; Gibsonton (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Southeast Steel Systems in Tampa/Gibsonton, FL is seeking an Inside Sales Representative to turn customer inquiries into profitable business. This is not a traditional customer service position; you will price, quote, and build relationships that generate repeat business.

You will respond quickly to inbound leads, prepare competitive quotes while protecting gross profit, and collaborate with Sales, Operations, Estimating, Purchasing, Production, and Logistics to deliver an exceptional customer

Qualifications

• Respond quickly to inbound leads, customer calls, emails, and quote requests.
• Prepare accurate and competitive quotes while protecting Gross Profit.
• Follow up consistently on open quotes, bids, leads, and opportunities until they are won, lost, or closed.
• Ask the right questions to understand the customer's project and upsell opportunities.
• Build relationships that generate repeat business and long-term loyalty.

Responsibilities

• Respond quickly to inbound leads, customer calls, emails, and quote requests.
• Prepare accurate and competitive quotes while protecting Gross Profit.
• Follow up consistently on open quotes, bids, leads, and opportunities until they are won, lost, or closed.
• Ask the right questions to understand the customer's complete project and identify opportunities to sell additional products and services.
• Build relationships that generate repeat business and long term customer loyalty.
• Partner with Outside Sales, Operations, Estimating, Purchasing, Production, and Logistics to deliver an exceptional customer experience.
• Keep customers informed regarding pricing, availability, lead times, materials, and project status.
• Use NetSuite to maintain accurate customer, quote, sales order, opportunity, and follow up information.
• Maintain accurate sales activity and customer records to support forecasting, operational execution, and customer service.
• Own the sales process. Do not simply send quotes. Follow them, understand the customer's decision process, overcome obstacles, and ask for the business.

Skills

Sales

Customer relationship

Negotiation

Follow-up

Lead qualification

Tools

NetSuite

Job description

INSIDE SALES REPRESENTATIVE

Build Relationships. Price Smart. Sell More. Earn More.

Southeast Steel Systems | All Steel Buildings

Tampa / Gibsonton, Florida | Full Time | On Site

Are you competitive, customer focused, and motivated by the opportunity to directly impact your paycheck?

Southeast Steel Systems is looking for an Inside Sales Representative who knows how to turn customer inquiries into profitable business. This is not a traditional customer service position. We are looking for someone who enjoys selling, follows up consistently, understands that pricing and margin matter, and knows how to build customer relationships that generate repeat business.

THE EARNING OPPORTUNITY

This position offers a competitive base salary plus significant uncapped commission earning potential.

Commission is uncapped.

Your earning potential grows with your performance. Top performers who learn our products, price effectively, protect Gross Profit, consistently follow up, upsell opportunities, and close business can significantly increase their total annual earnings.

If you want a role where strong performance can directly translate into a bigger paycheck, we want to talk with you.

WHAT YOU WILL DO

• Respond quickly to inbound leads, customer calls, emails, and quote requests.
• Prepare accurate and competitive quotes while protecting Gross Profit.
• Follow up consistently on open quotes, bids, leads, and opportunities until they are won, lost, or closed.
• Ask the right questions to understand the customer's complete project and identify opportunities to sell additional products and services.
• Build relationships that generate repeat business and long term customer loyalty.
• Partner with Outside Sales, Operations, Estimating, Purchasing, Production, and Logistics to deliver an exceptional customer experience.
• Keep customers informed regarding pricing, availability, lead times, materials, and project status.
• Use NetSuite to maintain accurate customer, quote, sales order, opportunity, and follow up information.
• Maintain accurate sales activity and customer records to support forecasting, operational execution, and customer service.
• Own the sales process. Do not simply send quotes. Follow them, understand the customer's decision process, overcome obstacles, and ask for the business.

WHO THRIVES HERE

You may be a great fit if you are:

• Competitive and motivated by commission and measurable results.
• Comfortable talking with customers, negotiating, and asking for the sale.
• Persistent without being pushy.
• Fast paced while remaining highly accurate.
• Skilled at pricing, quoting, negotiating, or selling products and services.
• Naturally curious and willing to learn technical products.
• Organized enough to manage multiple quotes, customers, and follow ups simultaneously.
• Comfortable working within an ERP or CRM environment. NetSuite experience is highly preferred.
• Someone who takes ownership rather than waiting to be told what to do next.

INDUSTRY EXPERIENCE THAT CAN TRANSLATE WELL

Steel or metal building experience is valuable, but it is not the only path to success.

We are interested in strong sales professionals from industries such as:

Building Materials | Roofing | Construction Supply | HVAC | Electrical Supply | Plumbing Supply | Industrial Distribution | Manufacturing | Equipment Rental | Automotive Parts | Logistics | Wholesale Distribution | Metal or Steel Products

Experience using NetSuite or another ERP or CRM platform for quoting, order management, customer management, or sales tracking is a strong plus.

If you understand B2B sales, quoting, margins, customer urgency, and the importance of follow up, we can teach you our products and processes.

LIVING OUR SSS VALUES

DRIVEN You pursue opportunities, follow through, ask for the business, and stay focused on profitable growth.

SERVICE HEART You make customers feel valued, respond with urgency, and work to make doing business with SSS easy.

ACCOUNTABLE You own your quotes, commitments, follow ups, system accuracy, and results.

GROWTH MINDSET You want to learn, improve your sales skills, expand your product and NetSuite knowledge, and continuously get better.

INTEGRITY You sell the right way. You price responsibly, communicate honestly, protect customer trust, and never promise something SSS cannot deliver.

TEAM PLAYER You understand that closing the sale is only the beginning. You collaborate with Sales, Operations, Estimating, Purchasing, Production, and Logistics to deliver what we promise.

WHAT SUCCESS LOOKS LIKE

Success is measured through Gross Profit, sales conversion, quote activity and accuracy, follow up, response time, upselling, customer retention, NetSuite data accuracy, and overall customer experience.

The strongest performers do more than process requests. They understand their customers, recognize opportunities, price intelligently, follow through, and close profitable business.

READY TO BUILD YOUR EARNING POTENTIAL?

If you are hungry to grow, motivated by performance, and want an opportunity where your results can meaningfully impact your income, we would like to meet you.

Join Southeast Steel Systems and build something bigger, including your earning potential.

Southeast Steel Systems is an Equal Opportunity Employer.