Inside Sales Representative

ChatCMB; Florida; On-site; USD 45,000 - 65,000; Full time

Job summary

ChatCMB is seeking an Inside Sales Representative for a full-time, on-site role in Sunrise, FL. You will manage inbound/outbound calls, qualify leads, and convert prospects through consultative selling.

You will maintain a clean sales pipeline, update CRM records, and collaborate with sales and customer success teams to ensure a positive customer experience throughout the sales cycle. The ideal candidate has strong inside sales skills, leverages CRM software, and can communicate pricing and

Qualifications

• Experience in inside sales with consultative selling.
• Strong phone-based communication and customer service.
• Ability to generate and qualify leads.
• Experience using CRM software.
• High school diploma required; business studies a plus.

Responsibilities

• Manage inbound and outbound calls to qualify leads and close opportunities.
• Maintain an organized sales pipeline and update CRM records.
• Collaborate with sales and customer success teams to renew or expand accounts.
• Present product solutions, pricing, and promotions to customers.

Skills

Consultative selling

Phone-based communication

Customer service

Lead generation

Account management

CRM software

Education

High school diploma or equivalent

Post-secondary education in business or related field

Tools

CRM software

Job description

Company Description

ChatCMB is a growing technology company focused on creating engaging, user-friendly communication and connection experiences. The organization values innovation, collaboration, and data-driven decision making to continuously improve its products and services. Team members work in a fast-paced environment where new ideas are encouraged and customer feedback guides product development. ChatCMB promotes an inclusive workplace where diverse perspectives are respected and opportunities for professional growth are supported.

Role Description

This is a full-time, on-site Inside Sales Representative role based in Sunrise, FL. The Inside Sales Representative will manage inbound and outbound calls, qualify leads, and convert prospects into customers through consultative selling. Day-to-day responsibilities include following up on warm leads, maintaining an organized sales pipeline, updating CRM records, and collaborating with the sales and customer success teams. The role involves understanding customer needs, presenting appropriate product solutions, and providing clear, accurate information about features, pricing, and promotions. The Inside Sales Representative will also support account retention efforts by fostering strong relationships and ensuring a positive customer experience throughout the sales cycle.

Qualifications

• Candidates should possess strong Inside Sales skills, including consultative selling and effective phone-based communication.
• Candidates should possess Customer Service and Customer Satisfaction skills to deliver a positive, solutions-focused experience.
• Candidates should possess Lead Generation skills to identify, qualify, and nurture prospective customers.
• Candidates should possess Account Management skills to support ongoing relationships and encourage renewals or expansions.
• Relevant skills and qualifications include experience using CRM software, goal-oriented sales mindset, clear verbal and written communication, and the ability to work effectively in a fast-paced, team-oriented environment.
• Previous experience in inside sales or a similar customer-facing role is preferred; high school diploma or equivalent required, post-secondary education in business or related field is a plus.