Inside Sales Representative

Triple-S Steel Holdings, Inc.; Farmington, Northern (NM, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

Training and development opportunities

Medical, dental, vision insurance

FSA/HSA and commuter benefits

Long-term disability and group life

Job summary

Triple-S Steel Holdings, Inc. is seeking an Inside Sales Representative to grow the customer base and manage orders end-to-end. This role involves quoting, taking orders, and coordinating between operations and outside sales to meet customer expectations.

Strong emphasis on building relationships with current and prospective clients and maintaining accurate CRM records. Responsibilities include market communication, feedback collection, and collaboration with the OSR to develop a robust sales

Qualifications

• Associate’s degree or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.

Responsibilities

• Maintain and expand customer database.
• Attend sales group meetings.
• Capture accurate and complete information in CRM.
• Quote and handle order execution from acceptance to completion.
• Coordinate between customer and traffic dispatcher to ensure on-time delivery of material.
• Communicate current market information and collect feedback from customers.
• Establish relationships with new customers and maintain existing ones.
• Build a pipeline of opportunities with Outside Sales Rep to close sales.
• Make outbound sales calls to prospects provided by OSR/Management.

Skills

Exceptional communication

Teamwork

Problem solving

Creative thinking

Multitasking

Attention to detail

Education

Associate’s degree

Tools

CRM software

Excel

Word

Outlook

Job description

Overview

Triple-S Steel is a family-owned business that has grown into one of the largest suppliers of structural steel products in the country. With a commitment to excellence, innovation, and strong core values, we pride ourselves on creating a culture where team members are empowered to make a difference and grow professionally.

We areseeking a motivatedInside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.

• Our company offers great benefits, from tuition reimbursement to training and development opportunities.
• We also offermedical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs.

Come join our team!

Responsibilities

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches’.
• Support the Quality System of the Company.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.