Inside Sales Representative

Colonial Group; Drexel Gardens (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Koch Air is seeking an Inside Sales Representative to successfully meet our customers’ parts, supplies, and equipment needs. You will provide excellent service and professional interaction, review and process orders, and provide accurate quotations for parts and residential and light commercial equipment.

You will work with all internal teams to ensure orders are processed timely and accurately, support price study and quotation maintenance, and help convert customer information into sales

Qualifications

• High School degree or equivalent.
• Ability to use PC and Microsoft Office suite.
• HVAC knowledge a plus!

Responsibilities

• Provide excellent customer service and professional interaction via all forms of communication.
• Review and process orders from customers and sales teams.
• Provide accurate quotations for parts, supplies, residential and light commercial equipment.
• Provide quotation maintenance and price study support.
• Provide general customer inquiry support for order entry, pricing, and marketing.
• Work with all internal teams to ensure customers’ orders are processed timely and accurately.
• Provide primary support for parts, supplies, residential and light commercial products to TMs and other sales teams as needed.

Skills

Customer service

Sales mindset

Problem solving

Sales order entry

Customer relationship management

Communication skills

Education

High School diploma

Tools

Microsoft Office

Job description

Koch Air is seeking an Inside Sales Representative to successfully meet our customers’ parts, supplies, and equipment needs!

RESPONSIBILITIES:

1. Provide excellent customer service and professional interaction via all forms of communication.
2. Review and process orders from customers and sales teams.
3. Provide accurate quotations for parts, supplies, residential and light commercial equipment.
4. Provide quotation maintenance and price study support.
5. Provide general customer inquiry support for order entry, pricing, and marketing.
6. Work with all internal teams to ensure customers’ orders are processed timely and accurately.
7. Provide primary support for parts, supplies, residential and light commercial products to TMs and other sales teams as needed.

MINIMUM QUALIFICATIONS:

1. High School degree or equivalent
2. Ability to use PC and Microsoft Office suite.
3. HVAC knowledge a plus!

KEY SKILLS AND COMPETENCIES:

1. Must be responsive to customers and exhibit a service and sales attitude,
2. Ability to problem solve in a positive manner.
3. Ability to quickly and accurately convert customer information into sales orders.
4. Ability to understand customer requirements and manage customer relationships.
5. Excellent organizational and communication skills both written and verbal required.