Inside Sales Representative

Home Comfort Group; Minneapolis (MN); On-site; USD 60,000 - 75,000; Full time

Job summary

Bosch is seeking an Inside Sales Representative to support and grow sales with House Accounts and York Dealers for residential and light commercial HVAC equipment, parts, and supplies. You will build relationships, proactively drive sales, prepare quotes, and manage orders from start to finish.

The role emphasizes responsive post-sale support, returns processing, and leveraging promotional campaigns to maximize revenue. Strong communication and team collaboration are essential.

Qualifications

• High school diploma or equivalent required.
• 2+ years of HVAC industry experience.
• 3+ years of sales experience.
• 3+ years of customer service experience.

Responsibilities

• Build and maintain strong relationships with assigned House Accounts and York Dealers.
• Proactively contact customers to drive sales and improve margins.
• Prepare quotations for residential and light commercial HVAC equipment, parts, and supplies.
• Enter and manage customer orders, including shipment tracking and follow-up.
• Provide responsive post-sale support and resolve customer inquiries.
• Facilitate product returns and assist customers with warranty processing and training.
• Promote special offers, marketing campaigns, and other revenue-generating opportunities.
• Support counter sales and provide exceptional customer service as needed.

Skills

HVAC industry experience

Sales experience

Customer service experience

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

• Reinvent yourself:At Bosch, you will evolve.
• Discover new directions:At Bosch, you will find your place.
• Celebrate success:At Bosch, we celebrate you.
• Shape tomorrow:At Bosch, you change lives.

Job Description

The Inside Sales Representative (ISR) is responsible for supporting and growing sales with House Accounts and York Dealers for residential and light commercial HVAC equipment, parts, and supplies.

Key Responsibilities:

• Build and maintain strong relationships with assigned House Accounts and York Dealers.
• Proactively contact customers to drive sales and improve margins.
• Prepare quotations for residential and light commercial HVAC equipment, parts, and supplies.
• Enter and manage customer orders, including shipment tracking and follow-up.
• Provide responsive post-sale support and resolve customer inquiries.
• Facilitate product returns and assist customers with warranty processing and training.
• Promote special offers, marketing campaigns, and other revenue-generating opportunities.
• Support counter sales and provide exceptional customer service as needed.

Qualifications

Basic Qualifications

• High school diploma or equivalent required.
• 2+ years of HVAC industry experience.
• 3+ years of sales experience.
• 3+ years of customer service experience.

Preferred Qualifications

• Bachelor’s degree or equivalent higher education.
• Experience working directly with HVAC dealers or contractors.
• Experience supporting residential and/or light commercial HVAC equipment, parts, and supplies.
• Strong verbal and written communication skills.
• Customer-focused with strong attention to detail.
• Ability to work effectively both independently and as part of a team.
• Strong work ethic with a proactive, results-oriented approach.

Additional Information

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

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