Inside Sales Representative

Trane Chicago/Central Illinois; Columbia (SC); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in climate solutions is hiring an Inside Sales Representative to support their outside sales team. This remote role involves handling the sales cycle, from generating leads to managing customer relations, with a focus on providing exceptional support and developing service contracts. Ideal candidates will possess strong communication and organizational skills.

Benefits

Health insurance

401K match up to 6%

Paid time off

Tuition assistance

Qualifications

• Experience in customer service and inside sales preferred.
• Strong organizational and communication skills are essential.
• HVAC experience is preferred but not required.

Responsibilities

• Act as a key contact throughout the sales cycle from quote to delivery.
• Contact customers to generate sales and develop service contracts.
• Manage inventory levels and ensure error-free processing.

Skills

Customer service

Communication

Time management

Problem-solving

Organizational skills

Education

Associates or Bachelor's degree

Tools

Computer technology

Job description

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At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s In It For You

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off, including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Learn more about our benefits here!

Where Is The Work

This position has been designated as Remote.

Job Summary

Trane in Columbia, SC is hiring an Inside Sales Specialist. As an Inside Sales Specialist, you will support our outside sales team within the district. You will be responsible for strengthening communication, selling, negotiation, and technical skills to transition to outside sales, if desired. This includes sales support from inquiry to delivery, involving equipment identification, quoting, order confirmation/purchase, pricing, order processing, expediting, and problem solving. Inside sales focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes. More experienced specialists may support outside sales with lead generation, market intelligence, and customer contact. Senior specialists may handle complex orders or projects requiring external coordination.

Responsibilities

• Act as a key contact to customers for the complete sales cycle from quote to delivery.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.
• Maintain all paperwork, purchase orders, rental agreements, and reports to respond to inquiries and meet internal requirements.
• Manage inventory levels and ensure error-free order processing.
• Mentor peers and share best practices as needed.

Qualifications

• Customer service and inside sales experience preferred. Ability to understand needs, solve problems, and respond efficiently.
• Strong organizational, time management, communication, and multi-tasking skills.
• Comfortable with computers and technology.
• HVAC experience preferred but not required.
• Associates or Bachelor's degree preferred but not required.

Compensation

Total compensation includes a commission/incentive plan. Actual pay may vary based on seniority, merit, and location.

Equal Employment Opportunity

We offer competitive pay and benefits. We are an equal opportunity employer; all qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, veteran status, or any protected class.