Inside Sales Representative

Trane Technologies; Columbia (SC); Remote; USD 45,000 - 65,000; Full time

Job summary

Trane Technologies is hiring an Inside Sales Specialist in Columbia, SC. This role supports the outside sales team by managing customer inquiries, sales quotes, and order processing while potentially transitioning to outside sales. The position involves cold-calling, supporting lead generation, and maintaining customer relationships while ensuring a smooth sales process.

Benefits

Health insurance

Holistic wellness programs

Paid time off

Educational and training opportunities

401K match up to 6%

Qualifications

• Customer service and inside sales experience preferred.
• Strong organizational and communication skills are important.
• HVAC experience preferred but not required.

Responsibilities

• Act as a key contact to customers for the complete sales cycle.
• Contact customers to generate sales and develop service contracts.
• Mentor peers and share best practices.

Skills

Customer service

Time management

Communication

Problem solving

Multi-tasking

Education

Associates or Bachelor's degree

Job description

At Trane Technologies^TM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

AtTrane Technologies^TM and through our businesses includingTraneandThermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:

Be a part of our mission!As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business.Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401Kmatch up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

• Paid time off, including in support of volunteer and parental leave needs.

• Educational and training opportunities through company programs along with tuition assistance and student debt support.

• Learn more about our benefits here!

Where is the work:

This position has been designated asRemote.

Job Summary:

Trane in Columbia, SC is hiring an Inside Sales Specialist.As an Inside Sales Specialist, you will be supporting our outside sales team within the district.You will be responsible to strengthen communication, selling, negotiation, and technical skills to transition to outside sales, if desired.This position includes sales support from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with current customers. The most experienced inside sales specialists may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.

Responsibilities:

• Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
• Contact current and potential customers to generate sales.
• Develop, sell, and convert accounts to recurring revenue service contracts.
• Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
• Handle inventory to stocking levels. Ensure the order process is complete and error-free.
• Mentor peers and share standard methodologies with those less experienced as needed.

Qualifications:

• Customer service and inside sales experience preferred.Ability to understand the need, solve problems, and respond in an efficient manner
• Strong organizational, time management, communication and multi-tasking skills.
• A strong knowledge and comfort level with computers.
• HVAC experience preferred but not required.
• Associates or Bachelor's degree preferred but not required.

Compensation:

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.

Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.