Inside Sales Representative

QXO; Clifton (NJ); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO, company holidays, and parental le

Paid training and certifications

Legal assistance and identity保护

Pet insurance

Employee assistance program (EAP)

Job summary

QXO, a leading distributor and installer of building products in the United States, seeks a full-time Customer Service/Sales Support role in New Jersey. You will process quotes, orders, returns, and inquiries, coordinate deliveries with operations, and support the Outside Sales team to ensure exceptional customer service.

Candidates with front-line customer service and sales experience, plus construction or building materials knowledge, are preferred.

Qualifications

• Front-line customer service and sales experience is required.
• Industry experience with construction or building materials is a plus.
• Spanish bilingual proficiency is a plus.
• Ability to effectively communicate and follow up with customers, vendors, team members, and management.
• Eagerness to learn and retain vast amounts of product information.
• HVAC experience (field or distributor) strongly preferred.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Customer service experience

Sales experience

Spanish bilingual proficiency

Strong communication skills

HVAC experience

Willingness to learn product info

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best‑in‑class customer experience. QXO is North America’s largest distributor and installer of insulation, the second‑largest distributor of roofing products, the second‑largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You’ll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

Shift and Schedule

• Full-Time Position
• Monday–Friday, 7:00 a.m. to 4:00 p.m.
• Saturdays every other week, 7:00 a.m. to 11:00 a.m.
• Flexibility in schedule to accommodate OT as needed.

What You’ll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information
• HVAC experience (field experience or with a distributor) strongly preferred

What You’ll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range

USD $25.00 - USD $30.00 /Hr.