Inside Sales Representative

QXO; San Jose (CA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

401(k) match

Health, dental & vision insurance

Paid time off

Training & certifications

Legal aid & ID protection

Pet insurance

Employee assistance program

Job summary

QXO is seeking a customer service professional in San Jose, CA to handle price quotes, orders, returns, and billing inquiries while coordinating with operations and the Outside Sales team.

You will follow pricing guidelines, support the sales process, and learn extensive product information. Spanish bilingual is a plus; industry experience in building materials helpful.

QXO offers benefits including 401(k) with match, health coverage, PTO, training, and more, with potential variable compensation.

Qualifications

• Previous front-line customer service and sales experience.
• Ability to follow-up with customers, vendors, and management.
• Spanish bilingual proficiency a plus.
• Eagerness to learn product information.

Responsibilities

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders with operations teams.
• Provide support to Outside Sales team.
• Adhere to pricing guidelines and policies of customer financial services.

Skills

Front-line customer service

Sales experience

Communication skills

Spanish bilingual

Product knowledge learning

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You'll Do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What You'll Bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What You'll Earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Please contact [e-mail] if you have any questions related to this job posting.

Salary Range

USD $23.94 - USD $35.83 /Hr.