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DSG-Canusa GmbH is seeking an Inside Sales Representative to coordinate sales activities for specific market segments. The role involves managing customer orders, analyzing requirements, and supporting marketing initiatives. We offer a comprehensive rewards package, a safe workplace, and career growth opportunities in a dynamic environment.
2 weeks ago Be among the first 25 applicants
Mattr delivers advanced material technologies and complex manufacturing expertise. Through a portfolio of brands, we offer highly engineered solutions, technology and products to support infrastructure markets worldwide.
DSG-Canusa has been developing and producing high-quality heat shrink tubing, cold-applied accessories and heat shrink equipment for over 50 years. Driven by our long-term commitment to the research and development of outstanding materials, products and technologies, our mission is to lead the industry in manufacturing superior heat and cold shrink products that meet CGA, UL and other industry approved certifications. We proudly manufacture in Europe, North America, and China to provide strong regional and global supply chain options for our customers.
POSITION SUMMARY:
This position coordinates all sales activities for a given geographic market segment. Taking direction from the Inside Sales Supervisor, the primary function of the role is the management of key customer order fulfillment activities.
DUTIES:
Inside Sales
i. Manage all order fulfillment activities for DSG Canusa key customers
ii. Analyze customer requirements and prepare quotations based on current market conditions, product type, past market history, technical capabilities and the geographical market segment strategy
iii. Working closely with Regional Managers proactively target and develop new business and markets to build DSG Canusa market share
iv. Initiate cost requests and order expedites if required to ensure on time completion
v. Track quotation trends and order success rates
Marketing Support
i. Provide input to management to ensure proper strategic market direction and identify obstacles, competitive products and pricing to determine our market competitiveness
ii. Execute channel management and promotional programs designed by management
iii. Gather and monitor potentially useful information for opportunities from any/all available sources
iv. Prepare and manage project bid/tender packages
Customer Service
v. Process purchase orders from customers into ERP system while managing order lead time requirements
vi. Facilitate customer requests and orders through Product engineering and production if required
vii. Review requests for warranty, return goods, credits and debits, customer complaints and forward to Country Manager for approval
viii. Accurately invoice customers for all shipments that have been made as required
ix. Review and approve freight and brokerage bills
x. Act as a back-up during vacation periods or as required
REQUIREMENTS:
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