Inside Sales Representative

Ccicareers; Chanute (KS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription coverage

Paid vacation

Paid holidays

Wellness program

401(k)

Education reimbursement

Job summary

IBT is seeking an inside sales/customer service professional to assist with applications, product sourcing, pricing, and proposals. The role requires maintaining vendor literature and coordinating marketing plans while supporting branch sales and vendor relations.

Ideal candidates have strong communication skills, the ability to calculate discounts, and familiarity with Epicor P-21 and Google/Microsoft suites. A valid driver’s license is required, with light travel as needed.

Qualifications

• Experience with inside sales and/or customer service preferred, but not required.
• Excellent oral and written communication skills with the ability to present information and respond to questions.
• Ability to calculate discounts & percentages.
• Ability to specify technical products and provide sales information.
• Strong PC and software skills (Epicor P-21, Google & Microsoft Suites).
• Valid driver’s license and clean driving record.

Responsibilities

• Provide inside sales and customer service support for IBT customers with application assistance, product sourcing, pricing and proposals.
• Support customers with product sourcing, pricing, proposal presentation, billing, order entry and promotional items.
• Maintain appropriate quantities of current vendor literature.
• Coordinate and follow marketing plans for target products and accounts.
• Assist customers by monitoring branch sales and vendor relations at the branch level.
• Maintain open communication between corporate, region managers, branches and IBT managers.

Skills

Inside sales

Customer service

Communication

Discount calculation

Technical product knowledge

Driver's license

Tools

Epicor P-21

Google Suite

Microsoft Office

Job description

PURPOSE

Support IBT customers with sales, application, and pricing and proposal assistance while developing and maintaining excellent working relationships with IBT vendors who are essential to meet branch and customer needs, and are consistent with current marketing plans and corporate goals.

MAJOR RESPONSIBILITIES

• Provide inside sales and customer service support for all IBT customers with application assistance, product sourcing, vendor assistance, and pricing and proposals.
• Support customers with product sourcing, pricing assistance, proposal presentation, billing, order entry and promotional items.
• Maintain appropriate quantities of current vendor literature.
• Coordinate and follow detailed marketing plans for target products, accounts and customers as outlined by Store/General Manager and preferred vendors.
• Assist customers by monitoring branch sales for specified product lines, keeping sales interest levels at a maximum.
• Assist in maintaining good vendor relations at the branch location level.
• Maintain open, productive communication between corporate, region managers, other branches, and IBT department managers.
• Promote a positive attitude to IBT co-workers, branches, vendors and customers, while promoting all of IBT’s products and services.
• Other duties as assigned

KNOWLEDGE/EXPERIENCE

• Experience with inside sales and/or customer service preferred, but not required.
• Excellent oral and written communication skills with the ability to effectively present information and respond to customer questions and information.
• Ability to calculate discounts & percentages.
• Ability to specify technical products and to provide technical sales information.
• Strong PC and software skills with the ability to use technology to improve efficiency and effectively communicate information, including, but not limited to the Epicor P-21 (preferred), Google & Microsoft Suites.
• Valid driver’s license and clean driving record.

PHYSICAL DEMANDS

Sight, hearing, speech. Frequent lateral mobility; frequent entry and exit from vehicles; use of both hands and arms; occasionally lift weights over 50 pounds; mentally able to plan and analyze verbal input; solve problems; make decisions and take appropriate action under moderate stress.

POSITION TYPE/EXPECTED WORK HOURS

This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however hours may vary by location. There may be times where there is an expectation to work extended hours as dictated by business needs. This position requires minimal travel for training or special projects.

BENEFITS

Competitive compensation with comprehensive benefits, including medical, dental, vision, prescription, paid vacation & holidays, wellness, 401(k), education reimbursement, and much more.

WORK AUTHORIZATION

The candidate must be authorized to work in the United States.