Inside Sales Representative

Trilliant Networks; Cary (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Dynamic work environment

Opportunities for growth

Job summary

A leading technology firm is seeking an experienced Inside Sales Leader to drive revenue and sales pipeline development. This role includes managing internal sales resources and external partnerships, executing strategies to achieve targets, and collaborating cross-functionally with Marketing and Sales. Candidates should have at least 8 years of experience in a similar role, with a strong background in B2B sales cycles and pipeline management. This position offers a collaborative and dynamic work environment in Cary, North Carolina.

Qualifications

• 8+ years of experience in inside sales or sales leadership with success in revenue growth.
• Experience managing external lead-generation vendors and conversion optimization.
• Strong understanding of B2B sales cycles, pipeline management, and demand generation.

Responsibilities

• Own inside-sales revenue targets and drive consistent achievement of goals.
• Develop and execute strategies for inside sales across customer segments.
• Collaborate with Marketing to define lead qualification criteria.

Skills

Sales leadership

Pipeline management

Cross-functional collaboration

CRM proficiency

B2B sales cycles understanding

Education

Bachelor's degree

Tools

CRM systems

Sales analytics tools

Job description

Overview

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things.

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.

Job Description

We are seeking an experienced and results‑driven Inside Sales Leader to build, lead, and scale our inside‑sales function. This role is accountable for revenue generation, sales pipeline development, and lead conversion, working closely with Marketing, Field Sales, and Operations to ensure a predictable and high‑quality sales funnel.

The Inside Sales Leader will manage internal sales resources as well as external lead‑generation partners, ensuring alignment to revenue goals, target markets, and customer acquisition strategies. This is a hands‑on leadership role that blends strategy, execution, and team development.

Position Responsibilities

Sales Strategy & Revenue Generation

• Own inside‑sales revenue targets and drive consistent achievement of pipeline and bookings goals.
• Develop and execute inside‑sales strategies that support company growth objectives across residential and commercial customer segments.
• Establish clear performance metrics for pipeline creation, conversion rates, and deal velocity.

Pipeline Development & Demand Generation

• Partner closely with Marketing to define lead qualification criteria, handoff processes, and funnel stages.
• Translate marketing campaigns and programs into actionable sales motions that drive measurable pipeline growth.
• Continuously evaluate pipeline health, forecast accuracy, and conversion performance, recommending adjustments as needed.

External Lead‑Generation Management

• Manage relationships with external lead‑generation firms, including scope definition, performance expectations, and ROI measurement.
• Ensure external partners are aligned to target customer profiles, messaging, and compliance requirements.
• Monitor lead quality, follow‑up effectiveness, and conversion outcomes, taking corrective action when necessary.
• Establish sales processes, playbooks, and best practices to ensure consistency and scalability.
• Foster a performance‑driven culture focused on accountability, collaboration, and continuous improvement.

Cross‑Functional Collaboration

• Work closely with Regional Sales to align on territory coverage, deal ownership, and handoff processes.
• Collaborate with Operations and Customer Service to ensure a seamless customer experience from initial engagement through onboarding.
• Provide feedback to Marketing and Product teams based on customer insights and sales outcomes.

Reporting, Forecasting & Tools

• Own pipeline reporting, forecasting, and CRM data integrity.
• Analyze sales performance data to identify trends, risks, and opportunities.
• Recommend improvements to sales tools, systems, and processes to enhance productivity and effectiveness.

Position Requirements

• 8+ years of progressive experience in inside sales or sales leadership, with demonstrated success driving revenue growth.
• Proven experience managing external lead‑generation vendors and optimizing lead‑to‑revenue conversion.
• Strong understanding of B2B sales cycles, pipeline management, and demand‑generation models. Experience partnering with Marketing to align campaigns, messaging, and funnel performance.
• Working knowledge of CRM systems and sales analytics tools.
• Excellent leadership, communication, and stakeholder‑management skills.
• Experience in utility, energy, technology, or infrastructure‑related industries.
• Familiarity with solution‑based or consultative selling models.

Educations/Certifications

• Bachelor’s degree required; advanced degree a plus.

Trilliant Values

• PASSIONATE—we find the right solutions for customers and exceed their expectations.
• ACCOUNTABLE—we work smartly and tackle problems with urgency to get the job done.
• CONFIDENT—we look to the future and partner with each other to deliver world-class solutions.
• ENERGIZED—we are excited and support the growth and direction of Trilliant.

At Trilliant, we value diversity and are committed to fostering an inclusive environment. To help us enhance the diversity of our candidate pool and meet reporting requirements, we invite you to voluntarily share your demographic information. Participation is entirely optional and will not affect your employment opportunities in any way. We will not access or use this information during the hiring process.

Race

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