Inside Sales Representative

Natural-Gas-Solutions-North-America-LL; Bradford (PA); On-site; USD 48,000 - 72,000; Full time

Job summary

Natural Gas Solutions North America LLC is seeking an Inside Sales Representative in Bradford, PA to drive quotes, orders, and customer loyalty across the B2B segment. You will review orders, manage pricing, lead times, and coordinate with regional sales managers to win business.

The role requires a bachelor’s degree (or 2–4 years sales experience), strong MS Office skills, ERP and CRM experience, and excellent verbal and written communication to build productive relationships with customers and

Qualifications

• Bachelor’s degree or 2–4 years inside/outside sales experience.
• B2B quote & order management experience.
• Proficiency with MS Office (Outlook, Excel, Word).
• ERP experience preferred (ERP LX, Epicor).
• CRM experience a plus (Hubspot, Monday, Infor).
• Strong communication and multitasking abilities.

Responsibilities

• Review customer orders, validate, and submit for processing.
• Respond and manage price and lead time quotes; track wins/loses.
• Support regional sales managers; act as internal contact.
• Own customer metrics like cycle time and on‑time delivery.
• Coordinate AR and disputes; ensure customer satisfaction.
• Update CRM with new data; assist marketing efforts.
• Attend sales training and site visits; ensure smooth sales process.

Skills

Communication skills

Interpersonal skills

Multitasking

Independent work

Education

Bachelor’s degree

Tools

Microsoft Office

CRM software

ERP LX

Epicor

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Bradford, PA, US

3 days ago Requisition ID: 1660

Role Summary/Purpose

The Inside Sales Representative will be a critical member of the sales team, having direct and immediate effects on financial performance, growth & customer loyalty. In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care.

• Review customer orders, validate, and submit for processing.
• Respond and manage price and lead time quotes. Follow up on quotes and track wins/loses.
• Work together with and provide support for regional sales managers.
• Act as primary internal point of contact for their customers building outstanding relationships.
• Own your customers metrics such as cycle time and on time delivery and the resulting financial performance.
• Coordinate resolution of issues, account receivables, and disputes to the customers satisfaction.
• Collaborate with appropriate team members to determine necessary strategic sales approaches including contract pricing.
• Create and deliver qualified opportunities to other team members, inside and outside sales.
• Handle inbound inquiries and convert into sales through channel partners.
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
• Enter new customer data and update changes to existing accounts in CRM database.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Attend periodic sales training where applicable.
• Act as a point of contact for customer site visits.
• Ensure smooth running of the sales process.
• Other duties as assigned.

Qualifications/Requirements

• Bachelor’s Degree from an accredited university or college / or 2-4 years of inside or outside sales experience
• Knowledge of B2B Quote & Order Management processes
• Microsoft Office experience required (Outlook, Excel, Word etc.)
• Experience working in the utility or municipal water sector a plus
• ERP Experience is strongly preferred (ERP LX, Epicor)
• Experience with CRM (Hubspot, Monday, Infor) a plus
• Ability to work independently and multitask
• Strong interpersonal skills
• Strong verbal and written communication skills for coordinating with team members and customers