INSIDE SALES REPRESENTATIVE

Cornerstone Building Brands, Inc.; Benton (AR); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Overtime eligible

Commission after 90 days

Medical, dental and vision benefits

401k

Paid time off

Job summary

Cornerstone Building Brands, Inc., Fortify Building Solutions’ Inside Sales Representative role, coordinates customer support from quote to delivery in a fast-paced environment. You will educate customers, interpret project requirements, develop specifications, provide quotes, and secure contracts.

This 100% office-based position uses a CRM to manage leads, contact prospects, and enter orders with manufacturing and logistics coordination.

Qualifications

• High School Diploma or GED required; Bachelor’s Degree preferred.
• 1–2 years of experience in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills with detail orientation and organizational skills.
• This job is 100% office based.

Responsibilities

• Work within CRM platform to track leads, update opportunities and manage follow-ups.
• Utilize phone calls, emails and text messages to contact leads.
• Generate professional project estimates and sales of metal building systems, residential metal roofing and components.
• Effectively manage time to maximize customer contacts and quote projects expeditiously.
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Coordinate post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services complies with proper pricing guidelines, policies, and procedures.
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.
• Act as the liaison between the customer and company regarding potential problems and customer desires.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.

Skills

Customer service

Interpersonal skills

Detail orientation

Organizational skills

Professionalism

Work ethic

Competitive spirit

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

CRM platform

Job description

Fortify Building Solutions, as part of Cornerstone Building Brands, is a leading manufacturer of exterior building products for residential and low‑rise non‑residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market‑leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands’ broad, multi‑channel distribution platform and expansive national footprint include more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com.

Job Description

Serve as an inside sales representative and coordinate customer support activities from quote to delivery working within a fast paced and competitive environment. Pre‑sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes, opportunity follow‑ups and obtaining contracts and deposits. Post‑sale job duties include sales order entry, order coordination with technical services, manufacturing, delivery and resolving issues.

• Work within CRM platform to track leads, update opportunities and manage follow‑ups
• Utilize phone calls, emails and text messages to contact leads
• Generate professional project estimates and sales of metal building systems, residential metal roofing and components
• Effectively manage time to maximize customer contacts and quote projects expeditiously
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner
• Coordinate post‑delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services complies with proper pricing guidelines, policies, and procedures
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers
• Act as the liaison between the customer and company regarding potential problems and customer desires
• Analyze and report competitive market information
• Provide and ensure customer‑focused activities, deliverables, and services

Qualifications

• High School Diploma or GED required. Bachelor’s Degree preferred
• One to Two years of experience in a sales or service‑oriented industry preferred
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills
• Strong professionalism, work ethic and competitive spirit
• Sufficient personal computer and business software application use capabilities required
• A combination of education and experience may be qualifying
• This job is 100% office based

Benefits

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. The targeted hourly pay range is $22‑$23/hour, with the opportunity of overtime. After 90 days, there will be an opportunity for commission on the sales generated. The average annual income is $65,000.00. Full‑time team members receive medical, dental and vision benefits starting day one. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability or status as a protected veteran. Cornerstone Building Brands is an Equal Opportunity Employer.

All your information will be kept confidential according to EEO guidelines.

Must be at least 18 years of age to apply.