INSIDE SALES REPRESENTATIVE

Cornerstone Building Brands; Benton (AR); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical, dental and vision benefits

PTO and paid holidays

401(k) and retirement plan

Tuition reimbursement

Job summary

Cornerstone Building Brands is seeking an inside sales representative to coordinate customer support from quote to delivery in a fast-paced environment. You will educate customers, interpret project requirements, prepare quotes, and pursue contracts and deposits.

Responsibilities include using a CRM to track leads, contacting prospects by phone/email/text, and handling order entry and post-delivery coordination with technical services, manufacturing, and logistics.

Qualifications

• High School Diploma or GED required; Bachelor’s Degree preferred.
• 1–2 years of sales or service experience preferred.
• Strong customer service and interpersonal skills; detail oriented and organized.
• Professionalism, work ethic and competitive spirit are important.
• Proficient with personal computer and business software applications.

Responsibilities

• Work within CRM to track leads, update opportunities and manage follow ups.
• Contact leads via phone, email and text messages.
• Generate project estimates and sell metal building systems and related components.
• Manage time to maximize customer contacts and quote projects.
• Enter sales orders and coordinate with internal resources to fulfill orders.
• Coordinate post-delivery issues such as damages, delays or changes.
• Ensure pricing policies and procedures are followed.
• Serve as the customer point of contact and maintain relationships.
• Liaise between customer and company for potential problems and desires.
• Analyze and report competitive market information.
• Provide customer-focused deliverables and services.

Skills

Customer service

Interpersonal skills

Detail orientation

Organizational skills

Professionalism

Competitive spirit

Time management

Communication

Education

High School Diploma or GED

Bachelor's degree

Tools

CRM platform

Office software

Software systems

Job description

Serve as an inside sales representative and coordinate customer support activities from quote to delivery working within a fast paced and competitive environment. Pre‑sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes, opportunity follow ups and obtaining contracts and deposits. Post‑sale job duties include sales order entry, order coordination with technical services, manufacturing, delivery and resolving issues.

Responsibilities

• Work within CRM platform to track leads, update opportunities and manage follow ups
• Utilize phone calls, emails and text messages to contact leads
• Generate professional project estimates and sales of metal building systems, residential metal roofing and components.
• Effectively manage time to maximize customer contacts and quote projects expeditiously
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Coordinate post‑delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services comply with proper pricing guidelines, policies, and procedures.
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.
• Act as the liaison between the customer and company regarding potential problems and customer desires.
• Analyze and report competitive market information.
• Provide and ensure customer‑focused activities, deliverables, and services.

Qualifications

• High School Diploma or GED required. Bachelor’s Degree preferred.
• One to two years of experience in a sales or service‑oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism, work ethic and competitive spirit.
• Sufficient personal computer and business software application use capabilities required.
• A combination of education and experience may be qualifying.
• This job is 100% office based.

Compensation & Benefits

Site Address: 12655 I-30, Benton, AR 72015

The targeted hourly pay range is $22‑$23 per hour, with the opportunity for overtime. After 90 days, there will be an opportunity for commission on the sales generated. The average annual income is $65,000.00. Full‑time team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401(k), EAP, discount programs, tuition reimbursement, training, and professional development.

Equal Opportunity

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines.