Inside Sales Representative

Lindstrom Air Conditioning & Plumbing; Bainbridge (GA); Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid holidays

401(k)

401(k) matching

Company car

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Life Insurance

Resumo da oferta

Cooper’s Plumbing & Air in Bainbridge, GA seeks an Inside Sales Representative to connect with homeowners, follow up on service recommendations, and help customers find the right solutions for their homes. If you’re organized, goal-oriented, and enjoy teamwork, we’d love to hear from you!

Join a team that prioritizes integrity and customer satisfaction while providing ongoing training and a supportive environment for career growth.

Qualificações

• Previous inside sales, outbound calling, or customer service experience preferred.
• Strong verbal and written communication skills.
• Proficiency with computers, CRM systems, and Microsoft Office.

Responsabilidades

• Make outbound calls to follow up on service recommendations and invoices.
• Connect with homeowners to understand needs and recommend service solutions.
• Convert opportunities into appointments and booked services.
• Communicate promotions, warranties, and financing options clearly.
• Maintain customer information and sales activity in CRM.
• Work toward monthly and quarterly sales goals.
• Coordinate with service, dispatch, and operations teams for a positive experience.
• Provide professional, responsive customer service and follow-through.
• Build lasting relationships through consistent communication.

Conhecimentos

Inside sales experience

Communication skills

CRM systems

Organizational skills

Ferramentas

ServiceTitan

Microsoft Office

Descrição da oferta de emprego

Replies within 24 hours

• Paid holidays
• 401(k)
• 401(k) matching
• Company car
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Are you a skilled communicator who enjoys building customer relationships, identifying opportunities, and turning conversations into results? We have an opportunity for you!

Cooper’s Plumbing & Air is seeking a motivated, customer-focused Inside Sales Representative to join our growing team!

In this role, you’ll connect with homeowners, follow up on previous service recommendations, and help customers find the right solutions for their homes. If you’re organized, goal-oriented, and enjoy working in a supportive, team-focused environment, we’d love to hear from you!

At Cooper’s, we believe in doing the right thing for our customers, supporting our employees, and creating opportunities for long-term career growth.

What We Offer

• $40,000 Base Salary + Performance-Based Bonus Opportunities
• Flexible Paid Time Off
• Medical Insurance options, Dental & Vision Insurance
• 401(k) with Company Match
• Life Insurance
• Ongoing Training & Professional Development
• Supportive, Team-Oriented Work Environment

Bonus compensation is based on performance and is not guaranteed.

What You’ll Do

• Make outbound calls to follow up on previous service recommendations, technician invoices, and unsold proposals.
• Connect with homeowners to understand their needs and recommend appropriate service solutions.
• Convert qualified opportunities into scheduled appointments and booked jobs.
• Clearly communicate service benefits, available promotions, warranties, and financing options.
• Maintain accurate customer information, follow-up records, and sales activity in CRM systems.
• Work toward established monthly and quarterly sales goals.
• Coordinate with service, dispatch, and operations teams to ensure a positive customer experience.
• Follow company processes while providing professional, responsive customer service.
• Build lasting customer relationships through consistent communication and follow-through.

What Makes You a Great Fit

• Previous inside sales, outbound calling, or customer service experience preferred.
• Strong verbal and written communication skills.
• Ability to build rapport and confidently discuss service recommendations.
• Excellent organizational and time-management skills.
• Comfortable managing multiple customer opportunities and follow-up activities.
• Proficiency with computers, CRM systems, and Microsoft Office.
• Ability to address customer questions and concerns professionally.
• Self-motivated, dependable, and comfortable working toward performance goals.
• Commitment to integrity, teamwork, and customer satisfaction.

Additional Skills That Set You Apart

• Experience in HVAC, plumbing, home services, or a related industry.
• Familiarity with ServiceTitan or similar customer management software.
• Experience converting previous estimates or unsold proposals into booked services.
• Understanding of sales performance metrics, job profitability, and return on investment.
• Experience discussing financing options and helping customers evaluate service solutions.

Not every preferred qualification is required. We welcome applicants with transferable skills and a willingness to learn.

Build Your Career With Cooper's!

At Cooper’s Plumbing & Air, our mission is Life Changing Careers, Life Changing Service!

We’re looking for someone who takes pride in their work, values customer relationships, and wants to contribute to a team committed to exceptional service.

Ready to put your communication and sales skills to work? Apply today and grow your career with Cooper's Plumbing & Air!

Cooper’s Plumbing & Air is an Equal Opportunity Employer.

Compensation: $15.00 - $20.00 per hour

Established in 1997, Cooper’s Plumbing & Air is family owned and operated, and proudly serves Bainbridge, GA and Tallahassee, FL.

Our mission is to provide Responsive, Respectful, & Reliable service with a 100% Satisfaction Guarantee.

Join our team and enjoy competitive pay, extensive benefits, and the chance to achieve your personal goals alongside a supportive and excited team.

When you start to work at Cooper’s, you’ll find the career you expect! Apply Today!

Are you legally authorized to work in the US? *

Do you hold a valid driver’s license and clean driving record? *

Have you ever been convicted or are you currently facing felony charges? *

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Life Changing Careers - Life Changing Service

Look no further – Cooper’s Plumbing & Air wants to help you find the job you deserve!

What We Offer!

And so much more!

Jobs Are Available Now!

When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.

More Than Just a Career.

HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.

Opportunity for Career Advancement.

Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.

HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.

The Future Is Bright:

Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.

New Technologies.

HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.

Variety of Career Paths.

HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.