Inside Sales Representative

PORTER PIPE & SUPPLY; Addison (IL); On-site; USD 70,000 - 85,000; Full time

Job summary

Porter Pipe & Supply in Addison, IL is hiring an Inside Sales Representative to support the PVF/plumbing team. You will provide quotes based on technical product specifications, assist the Outside Sales team, handle inbound calls, and ensure timely order processing.

The role requires 5+ years of sales experience in PVF/plumbing, a high school diploma or GED (bachelor’s preferred), and proficiency with Microsoft Office. Competitive salary and benefits offered.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 5+ years of sales experience in the commercial PVF/plumbing industry preferred.
• Excellent written, verbal, and phone communication skills.

Responsibilities

• Provide quotes to customers based on technical product specifications.
• Support the Outside Sales team through timely quotations and efficient order processing.
• Handle inbound customer calls and resolve inquiries with professionalism.
• Follow up on orders, expedite when necessary, and ensure complete customer satisfaction.
• Collaborate with management, vendors, and purchasing to meet customer needs.
• Monitor and address backorders in a timely manner.
• Close sales directly and in partnership with the Outside Sales team.
• Coordinate quotations and sales orders through company software (SX & TWL).
• Market and promote the company’s service offerings.
• Assist with counter, warehouse, and will-call support as needed.

Skills

Organizational skills

Rapport building

Positive attitude

Analytical thinking

Time management

Communication skills

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Addison, Addison, IL, US

11 days ago Requisition ID: 1527

Salary Range: $70,000.00 To $85,000.00 Annually

Now Hiring: Inside Sales Representative

Your PVF Sales Expertise Could Be the Perfect Fit!

About Us:

Be part of something exciting at Porter Pipe & Supply! This position is based in Addison, IL, at our headquarters, where you will join a thriving team. As a member of our Inside Sales Team, you’ll play a pivotal role in maintaining our culture of customer service excellence. Our Inside Sales Representatives are required to have strong sales and customer service experience within the PVF/plumbing industry, with a focus on building relationships, delivering timely solutions, and supporting our outside sales team.

CULTURE IS EVERYTHING, and our mission is at the heart of all we do: Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction.

What You’ll Bring:

• High school diploma or GED required; bachelor’s degree preferred.
• 5+ years of sales experience in the commercial PVF/plumbing industry preferred.

What We’re Looking For:

• Strong organizational skills and attention to detail.
• Ability to build rapport with both internal and external customers.
• A positive attitude with the ability to work independently and collaboratively.
• Strong mathematical aptitude and analytical thinking.
• Ability to prioritize multiple tasks and manage time effectively.
• Proficiency with Microsoft Office and general computer skills.
• Excellent written, verbal, and phone communication skills.
• Service-minded approach in every customer interaction.

What You’ll Do:

• Provide quotes to customers based on technical product specifications.
• Support the Outside Sales team through timely quotations and efficient order processing.
• Handle inbound customer calls and resolve inquiries with professionalism.
• Follow up on orders, expedite when necessary, and ensure complete customer satisfaction.
• Collaborate with management, vendors, and purchasing to meet customer needs.
• Monitor and address backorders in a timely manner.
• Close sales directly and in partnership with the Outside Sales team.
• Coordinate quotations and sales orders through company software (SX & TWL).
• Market and promote the company’s service offerings.
• Assist with counter, warehouse, and will-call support as needed.

Why Join Porter Pipe?

Be Part of Something Bigge r: Join the Inside Sales team in Addison and help drive sales growth by building lasting customer relationships and delivering exceptional service.

Professional Growth: We invest in our team members, providing opportunities for learning and development in the PVF/plumbing industry.

Collaborative Culture: Work in an environment where respect, teamwork, and support are at the forefront.

Competitive Benefits: Enjoy a competitive salary, benefits package, and opportunities for career advancement.

Physical Demands:

• Frequent sitting, standing, and walking.
• Ability to communicate effectively in person and over the phone.
• Ability to work at a computer for extended periods.